Connected but web pages don't open

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  1. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #21

    I agree with Layback Bear mate and get rid of the IObit stuff it caused e nothing but grief when I had it on one of my machines way back and it was real pain to get rid of as it clung on in the registry, and I ended up with having to delete it from that. But if you do that make sure you bacj up the registry first Registry - Backup and Restore as by the by I always do this after a fresh install as routine.

    As for some scans try these

    http://www.superantispyware.com/


    http://www.bleepingcomputer.com/download/adwcleaner/

    download from bleeping computer – delete any rubbishthese find.
      My Computer


  2. Posts : 12
    Windows 7 Home Premium x64
    Thread Starter
       #22

    Thanks ICit2lol,

    I had already removed all iObit components using control panel>uninstall program.

    I ran both AdwCleaner and SuperAntiSpyware and removed the items found. Rebooted and found there is still no connectivity.

    Just for kicks I tried to run Windows Defender. I received the following error message:

    Windows Defender
    Error found: 0x80072ee7 The server name or address could not be resolved.

    This seems similar to previous diagnostics messages ~ Cannot find RAY-PC.

    I know very little about networking, but I was wondering could it be that there is a glitch with my driver for the Comcast router?
      My Computer


  3. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #23

    Mumbles something about having a system image handy, silly me that would be too simple.

    This issue isn't a networking problem, this system has been hacked or ruined by something.

    Usually when it shows connected but can't go anywhere using browsers then resetting the network stack fixes it but with the User name issues there must be other problems with the user account.

    Safe mode with networking might be worth while or perhaps create another User account and see if that works because this user account appears to be messed up.
      My Computer


  4. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #24

    Hum might be worth a run with this too Chev http://support.kaspersky.com/4162 Rootoy you will need to make a bootable disk and set the BUOS to whatever you have that on and boot to it and is will scan everything form virtually power up.
      My Computer


  5. Posts : 12
    Windows 7 Home Premium x64
    Thread Starter
       #25

    Thx for suggestion ICit2lol,

    Unfortunately I'm just starting a rapid fire series of day trips so won't be working on this problem for several days.

    I'll respond to your post first chance I get.

    Thx again
      My Computer


 
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