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Windows 7: Slow Skype Calls and High Ping!

13 May 2014   #1
MRnowere

Windows 7 64 bit
 
 
Slow Skype Calls and High Ping!

I got my new computer for my birthday a few months ago (custom gaming computer) and ever since my sister got her laptop fixed the internet has been HORRIBLE. I cant do skype calls with my friends without skype crashing and when I play multiplayer games I get like 200-900 ping which practically makes the games unplayable. (P.S. My computor is a desktop running off of wifi (router not hooked up))


My System SpecsSystem Spec
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13 May 2014   #2
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hello Mrnowhere, welcome to sevenforums.

Is it only slow when your sister is on her laptop and on the net at the same time?
My System SpecsSystem Spec
13 May 2014   #3
MRnowere

Windows 7 64 bit
 
 

Both kinda, it is worse when she is on
My System SpecsSystem Spec
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13 May 2014   #4
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

What router are you using and what speeds are you getting/supposed to get?
My System SpecsSystem Spec
13 May 2014   #5
MRnowere

Windows 7 64 bit
 
 

We have a verizon fios router but I dont know the speed, but I do know that my sister's and my old laptop use to run fine together.
My System SpecsSystem Spec
13 May 2014   #6
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

What is the model number of your router? You can find it on the router itself.

Go to Speedtest.net by Ookla - The Global Broadband Speed Test and run the speed test then post results here

While thats not 100% accurate, it will give us a good idea at what speeds you're working with.

When you are the only one online, what are your speeds like?

Also, did you setup a password for your router so that its not easy for anyone to access your wifi?
My System SpecsSystem Spec
13 May 2014   #7
MRnowere

Windows 7 64 bit
 
 

Speedtest.net by Ookla - My Results Yes there is a password, and the model number is SSXI2491380485 The test results were odd though, my ping goes to like 600ish when playing games
My System SpecsSystem Spec
13 May 2014   #8
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

I believe thats probably the Serial number. Do you know the name or model number of your router?

In general, wifi is not good for gaming. Does your router have a outgoing port to connect directly to it instead of gaming on wifi?

I would also sign into your router (if I get ahold of your actual router I can give you specific instructions on how to do it) and check to make sure you and your devices are the only ones that have access to your wifi. You can usually find the IP address to your routers settings on the bottom or back of the router. Then find connected devices and make certain its just your known devices.
My System SpecsSystem Spec
13 May 2014   #9
MRnowere

Windows 7 64 bit
 
 

I dont know the name of it, but the password is really long and complicated but I have no idea if it has an outgoing prot and if it does I dont think we have the cable to plug it in the computer
My System SpecsSystem Spec
13 May 2014   #10
Gator

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Quote   Quote: Originally Posted by MRnowere View Post
I dont know the name of it, but the password is really long and complicated but I have no idea if it has an outgoing prot and if it does I dont think we have the cable to plug it in the computer
It could be so many problems, its hard to tell without knowing what the model is. How far and how many walls are inbetween you and the router? That could be a factor.

My suggestion would be to ensure you are the only one using your Wifi and try to see if you can connect straight to the router.
My System SpecsSystem Spec
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 Slow Skype Calls and High Ping!




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