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Windows 7: Internet not working yet network is connected.

18 May 2014   #31
Matthew Harbuz

Windows 7 Home Premium 64 Bit
 
 

I tried to look at the HOSTS file and got this... Is this any help?
Forgive me but I have no idea what I'm doing...




Attached Thumbnails
Internet not working yet network is connected.-image.jpg  
My System SpecsSystem Spec
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18 May 2014   #32
UsernameIssues

W7 Pro SP1 64bit
 
 

Thank you for clarifying the safe mode with networking stuff.
So - your settings stay normal, but no internet in that mode.

Fewer things are running in the safe mode. Whatever is changing this DNS setting to 127.... is not running in that mode or it is aware that the computer is in the safe mode and opts not to change the DNS IP. I would have thought that the clean boot process would have come close to doing what the safe mode does.


The HOSTS file looks fine. It looks like the default one and it is doing nothing. All lines are commented out.


A few posts back, Layback Bear mentioned "Iobit Advanced System Care and their other programs." Do you recall ever having installed anything from that company?
My System SpecsSystem Spec
18 May 2014   #33
Matthew Harbuz

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Thank you for clarifying the safe mode with networking stuff.
So - your settings stay normal, but no internet in that mode.

Fewer things are running in the safe mode. Whatever is changing this DNS setting to 127.... is not running in that mode or it is aware that the computer is in the safe mode and opts not to change the DNS IP. I would have thought that the clean boot process would have come close to doing what the safe mode does.


The HOSTS file looks fine. It looks like the default one and it is doing nothing. All lines are commented out.


A few posts back, Layback Bear mentioned "Iobit Advanced System Care and their other programs." Do you recall ever having installed anything from that company?
I don't think I have no, oh and the internet does work in safe mode with networking.
TBH I think I will call the PC doctor tomorrow to see if they can figure out the problem and how to fix it.

Thanks for all the help though, I really apriciate it
My System SpecsSystem Spec
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18 May 2014   #34
TheCyberMan

Windows 7 Ultimate x64
 
 

Boot into safe mode with networking download Malwarebytes and update it by run as administrator and run it.

No virus should be running in safe mode with networking.

Let us know if there are any nasties by posting the log.

Malwarebytes download The free version.
Malwarebytes Anti-Malware - Protect, Detect & Remove Malware From Your PC

EDIT: Backup fisrt your data and current system and data.

Ensure you have backup disks
My System SpecsSystem Spec
19 May 2014   #35
Matthew Harbuz

Windows 7 Home Premium 64 Bit
 
 

I've fixed it!!!! I looked in my installed programs and saw that there was a program that I was unfamilier with that I had apparently installed around the time the problem occurred. I just uninstalled it and now the DNS settings aren't changing WOOP!
My System SpecsSystem Spec
19 May 2014   #36
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Come on Matt tell us what the programs you remove was.
My System SpecsSystem Spec
19 May 2014   #37
TheCyberMan

Windows 7 Ultimate x64
 
 

You are glad i can see, that I am glad the Malwarebytes would have turned up nothing.

I am with Layback bear here and can you mark solved after please.

Have a great day.
My System SpecsSystem Spec
19 May 2014   #38
Matthew Harbuz

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Come on Matt tell us what the programs you remove was.
The program was called "PenWes", no idea what it was and i can't remember installing it.
My System SpecsSystem Spec
19 May 2014   #39
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Everything you need to know about PenWes

Yes it protects you by jamming the host file IP into the static DNS settings?

It say's it can't install without consent. Pretty useless program I'd say.
My System SpecsSystem Spec
19 May 2014   #40
TheCyberMan

Windows 7 Ultimate x64
 
 

A program like PenWes can do something else not what you want can be used by malware processes I imagine best thing you did uninstalling it.
My System SpecsSystem Spec
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 Internet not working yet network is connected.




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