Fresh install, can not connect to network.


  1. Posts : 4
    windows 7 professional 64 bit
       #1

    Fresh install, can not connect to network.


    I have an HP 625 laptop that I normally run linux on, but I needed windows for school. So I obtained a copy of windows 7 professional 64 bit via my school and installed it. Now I have no internet connection.

    When I look at ipconfig, the box is given an IP address but it does not have a default gateway setup.

    Any suggestions?
      My Computer


  2. Posts : 613
    Windows 7 Ultimate x64
       #2

    Hi from Sevenforums,

    Can you post the information requested see below:

    Basic Requirements Before Posting your Networking Thread
      My Computer


  3. Posts : 4
    windows 7 professional 64 bit
    Thread Starter
       #3

    ISP is Century link.

    Router is Centry Link branded. actiontec C1000a

    DSL connection, which works fine for every other device in my home, including this laptop when I am not running windows 7

    Antivirus. Currently none, it is a fresh install, all that has been put on the machine is from the windows 7 disk.


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Kgross-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
    Physical Address. . . . . . . . . : 64-31-50-79-61-D0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::20bd:6759:aef3:4c49%9(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.76.73(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 157561168
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-08-3A-59-64-31-50-79-61-D0
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{91982E5F-A190-48CC-B764-9FDDE2F475BA}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
      My Computer


  4. Posts : 613
    Windows 7 Ultimate x64
       #4

    I would advise to have an anti-virus.

    What firewall are you running?

    You have an appipa IP address an auto configuration of Windows when it doesn't get DHCP from the router.

    At the very least I would update the ethernet drivers from the manufacturer's website or from the motherboard manufacturer's website if a self built system.
      My Computer


  5. Posts : 4
    windows 7 professional 64 bit
    Thread Starter
       #5

    Once the unit goes online I do plan on installing some antivirus. No firewall installed either, it just has windows 7 installed on it. Once I can get it online I will install utilities on it. Updated driver no change.
      My Computer


  6. BJB
    Posts : 188
    Windows 7 Pro 64 bit
       #6

    If DHCP isn't working for some reason you could try setting a fixed IP - running ipconfig /all on another connected Windows device will give you the gateway address and other required info if you don't know it, or you could obtain it from the Linux system. In Windows you do this via the TCP/IPv4 settings in the adapter properties, can't help with Linux. Will only work of course if Windows can see the router SSID.
      My Computer


  7. Posts : 4
    windows 7 professional 64 bit
    Thread Starter
       #7

    Why does it need to see an SSID for a wired connection?
      My Computer


  8. BJB
    Posts : 188
    Windows 7 Pro 64 bit
       #8

    kgross said:
    Why does it need to see an SSID for a wired connection?
    That was a bit careless. Sorry
      My Computer


  9. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #9

    kgross said:
    ISP is Century link.

    Router is Centry Link branded. actiontec C1000a

    DSL connection, which works fine for every other device in my home, including this laptop when I am not running windows 7

    Antivirus. Currently none, it is a fresh install, all that has been put on the machine is from the windows 7 disk.


    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Kgross-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
    Physical Address. . . . . . . . . : 64-31-50-79-61-D0
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::20bd:6759:aef3:4c49%9(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.76.73(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 157561168
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-08-3A-59-64-31-50-79-61-D0
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{91982E5F-A190-48CC-B764-9FDDE2F475BA}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    I'm not sure where you obtained the driver from but the one they are showing in the link, version 7.080 is dated 3/24/14 and should definitely be working for you. If it's not working then try resetting the router "despite that everyone else can connect" because from the ipconfig it's not giving you an IP through DHCP.

    Realtek
      My Computer


  10. Posts : 613
    Windows 7 Ultimate x64
       #10

    SSID is only for wireless connections.

    You do have a firewall Windows 7 Temporararily turn it off turn it on straight away after yiu have done test.

    Do an ipconfig /all to see if you are assigned an IP address from the router.

    You have internet access. If you do not Then turn on firewall immediately.

    Disdble ipv6.

    Boot into safe mode with networking.

    Let us know if works which one and also if still the internet is not working?
      My Computer


 

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