Slow Network printing for select users


  1. Posts : 3
    Windows 7 64bit
       #1

    Slow Network printing for select users


    Hi Folks,

    not sure if this is the correct place for this.

    I am having major difficulty with printing for 3 of my users.

    Set up
    • All 3 are running Win 7 64bit professional.
    • We use a network printer server located on the same LAN for our Ricoh Aficio MP C5501's
    • There are 250 other users unaffected by htis issue on the same LAN, using the same print server etc.
    • Issue persists for 3 users on all network printers.
    • Issue is with user's computer - (if I log in to their computers with my profile printing is very slow also, if they log in to another computer printing is ok)

    The Symptoms are:
    • All applications Office, adobe etc are incredibly slow when you click bring up the print window within the app, anywhere from 30 sec to 5 minutes. Sometimes it just sits there saying 'Connecting'
    • When you click the Print button the wait is equally as long.

    Actions taken so far without success:
    • Reinstall printer drivers on the print server.
    • Tried adjusting the tcp autotuning values between, disabled and normal
    • Remove all mapped drives all mapped printers from the users computers and tried just adding one printer.
    • Ran MS Network monitor to view the transactions going on between the PC and print server but didn't see anything obvious.
    Question
    I am convinced that there is something on the coputer which is mapped back to a server somewhere on our network that is connected over a WAN link or that no longer exists which is holding the up the print spooling.
    Is there a way to see any and all locations that a computer is configured to map to in Win7?
    Is there a way to view any mappings that are exeeding reponse wait times for queries or that maybe causing process to be held up in Win7?

    All feedback is welcome thanks

    Kind regards

    Ciaran
      My Computer


  2. Posts : 3
    Windows 7 64bit
    Thread Starter
       #2

    Bump!! anyone got any suggestions?

    Might there be mappings in the registry for servers on other networks that are trying to be resolved by the host computer?
      My Computer


  3. Posts : 1
    Norway
       #3

    Bump! Having the same issue.
      My Computer


 

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