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Windows 7: New router is not seeing old cannon printer

09 Jun 2014   #1
WinterBlue

Windows 7 Ultimate x64
 
 
New router is not seeing old cannon printer

So I walk into work and the boss peeps decided to swap ISP's on me.. Great. We went from a wireless radio system to DSL. Higher speeds? great! Setting everything back up? not so great. After about a half hour I got it all going again, except the old cannon printer. It is our only network printer that is not wireless, it connects directly to the router via Ethernet. Our new router absolutely REFUSES to see the cannon.

When getting a new printer is not an option, what will fix this?

ANY HELP IS APPRECIATED! THANKS.


My System SpecsSystem Spec
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09 Jun 2014   #2
nooruddin76

Windows 7 Home Premium
 
 

Hi!

Does your Printers's adapter is configured to getting 'ip address automatically'? if not so .. change it to automatic.. that might help.
My System SpecsSystem Spec
09 Jun 2014   #3
WinterBlue

Windows 7 Ultimate x64
 
 

I had to change it with one of the wireless printers, so yes that may be it. But I do not have the manual for it and there for have no idea on how to change the settings.
My System SpecsSystem Spec
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09 Jun 2014   #4
nooruddin76

Windows 7 Home Premium
 
 

Well there maybe a reset button or something on the printer for the default settings or something.. i don't have idea.

or you can google it and put the name and model of the printer and there may be a way to get at the settings of the adapter of the printer.
My System SpecsSystem Spec
09 Jun 2014   #5
WinterBlue

Windows 7 Ultimate x64
 
 

I printed off a manual and will try to change the settings. I think it is that the printer is trying to connect to the old gateway.. So I am going to try changing that first.
My System SpecsSystem Spec
09 Jun 2014   #6
dlc41

Windows 7 Pro 64bit
 
 

Dollar to a donut that your printer is set with static IP addressing for the old router. The one issue you might have after getting it connected to the new router is the computers will be looking for it at the old IP address.
My System SpecsSystem Spec
09 Jun 2014   #7
WinterBlue

Windows 7 Ultimate x64
 
 

It was connecting to the old gateway. Swapped out the gateway and reset the modem and it worked, just like that.
My System SpecsSystem Spec
09 Jun 2014   #8
dlc41

Windows 7 Pro 64bit
 
 

Quote   Quote: Originally Posted by WinterBlue View Post
It was connecting to the old gateway. Swapped out the gateway and reset the modem and it worked, just like that.
Good to hear.

If you are looking at replacing the gateway, configure the new one to use the same IP addressing as the old and it should swap out with no problems.
My System SpecsSystem Spec
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 New router is not seeing old cannon printer




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