Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: windows not saving profiles

17 Jun 2014   #1
phoenixmark

win7 professional 64 bit
 
 
windows not saving profiles

For the second time in two months, my 3 month old Dell latitude laptop (win 7 professional 64 bit) loses its saved wireless profiles. I have to input the ssid password each time I need to connect to a secure network. I've called Dell support and their first solution is to reinstall the OS- I have no inentions of doing that. The other fix they suggested is to go to C:\\ProgramData\Microsoft\Wlansvc\Profiles. Highlight profile folder and on the top options you'll see something that says ownership. Click on it and that would allow the profiles to be back on again. What would cause me to lose all the saved wireless profiles and what is the permanent fix? Thanks.

Mark


My System SpecsSystem Spec
.
17 Jun 2014   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Do you by any chance experience this problem on a computer which has the "Intel PROSet/Wireless ZeroConfig Service" or a similarly awful wlansvc replacement installed and enabled?

Disabling said service fixed the problem for me. No more disappearing profiles.
My System SpecsSystem Spec
17 Jun 2014   #3
phoenixmark

win7 professional 64 bit
 
 

It has a Dell wireless 1504 card installed. I did not see anything that looks like Intel PROSet/Wireless ZeroConfig Service when I looked at control panel-> administative tools-> services.
My System SpecsSystem Spec
.

18 Jun 2014   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by phoenixmark View Post
It has a Dell wireless 1504 card installed. I did not see anything that looks like Intel PROSet/Wireless ZeroConfig Service when I looked at control panel-> administative tools-> services.


I've read multiple complaints about the same problem but with no common resolution to the problem.


Basically Windows can't really do this on it's own and it's likely there is something installed on this machine that is creating the issue.

A clean boot or starting up in safe mode with networking may help to isolate the issue.
My System SpecsSystem Spec
24 Jun 2014   #5
phoenixmark

win7 professional 64 bit
 
 

I found a way to duplicate the problem. It occurs anytime I need to input a password for a secure connection that I've never used before. After I input the password, everything works. It is the next time I boot the conputer, that the issue of not savings the profiles occurs and I have to "take ownership" of the profiles folder. After I do this, I have no problems until I access the next secure connection that I've never used before.
My System SpecsSystem Spec
24 Jun 2014   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by phoenixmark View Post
I found a way to duplicate the problem. It occurs anytime I need to input a password for a secure connection that I've never used before. After I input the password, everything works. It is the next time I boot the conputer, that the issue of not savings the profiles occurs and I have to "take ownership" of the profiles folder. After I do this, I have no problems until I access the next secure connection that I've never used before.
In that case you have a corrupted user profile. To fix this you basically need to create a new user profile then move the files to this new profile via the directions in the following link which must be followed precisely.

Fix a corrupted user profile - Windows Help
My System SpecsSystem Spec
24 Jun 2014   #7
phoenixmark

win7 professional 64 bit
 
 

Thanks for the link. I need to read it completely as it may be above my skill level.
My System SpecsSystem Spec
Reply

 windows not saving profiles




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Are there any windows services profiles applications?
I am wondering if there are any applications that when a certain app runs, it will stop selected services and suspend processes and when the application is no longer in use, it will revert back. This idea came to me because I, and some other gamers I know, turn off a number of services and...
Software
Windows 7 - Use two different sound profiles, is it possible?
Dear forum friends, Is there any way to use two different sound profiles in Windows 7? I have Dragonfly DAC and needed to change settings in Sound tab (switched to "no sounds" profile), so various alerts and chimes wouldn't kick-in during (loud :)) audio playback. But when I unplug USB DAC I...
Sound & Audio
2 Windows profiles at startup
I have a Dell 8100 Elite Small Farm Factory desktop computer that I decided to do a fresh Win7 install on. The problem is that when it boots up it goes to a dual boot screen that lists 2 Windows 7 option for me to choose. I have found a work around by setting the time to display the list of...
Installation & Setup
Saving in word but files are not saving
I open a file sent to me in email, click enable editing, work on it for three hours, hitting save all the while, then go to email it back and the file is gone. It isn't in my documents where I saved it, and it isn't under recent files. Please please please help me. I am sure you can relate to...
Microsoft Office
IE 9 history not saving, downloads not saving, nor cookies.
I am extremely new to computers and my son and I now have one. I believe he has made changes to his computer to hide his actions from me (hes 10 and knows more about computers than I), *because his Internet Explorer history only saves sites sporadically it seems, *and downloads are...
Browsers & Mail
Multiple Printer Profiles; Deleting Unneeded Profiles
It has been my practice with prior versions of Windows OS's to set up multiple printer profiles, one for drafts, one for color, etc. "The Devices and Printers" section allows me to create such profiles, but does not show them individually. When I delete them in Windows, they are not deleted in...
Performance & Maintenance


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:18.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App