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Windows 7: Win 7 home premium workgroup sharing issue

25 Jun 2014   #1
cctster

Windows 7 Home premium 64 bit
 
 
Win 7 home premium workgroup sharing issue

I have a Microsoft networking problem. Two machines both with Windows 7 installed. One (Machine B), a completely new install. The other, (Machine A), has been running Windows 7 for some years. The operator of machine A wanted a system whereby he could get his internet, (Supplied via Ethernet from a shared supply in the building) but also wanted to be able to share folders between machine A and machine B, but without anybody else on the shared network being able to access the folders.
I installed a Netgear ProSafe Firewall FVS 328, and set up a different network on the LAN side, (10.0.0.x subnet on LAN. WAN is 192.168.16.x network). All worked well with regards to internet access. With regards to sharing folders we have come up against a problem. On machine B, we can see under 'network' both computers and after setting up a homegroup we can see and access all files that are required on machine. However, on machine A we still cannot see either machine under network in windows explorer. Under 'Homegroup' on the same page we can see Machine B but when we click on it we can see no folders in the pane where you would expect to see the homegroup folders. Both machines have Kaspersky internet security 2014 on and after making sure the LAN was a trusted network, I disabled the Kaspersky firewall just to take that out of the equation. We found on both machines that the windows firewall was enabled so we have disabled that with still no improvement. We have checked that the homegroup sharing options are identical on both machines, but still no improvement. When we have run the homegroup troubleshooter it seems to indicate that there is a network problem but is unable to specify what it is. Both machines can access the web so I don't think it is a bad cable.
Has anyone got any ideas as to what to check that could prevent machine A from being able to see the folders in machine B?
Once again in machine A neither machine shows up under the network icon in windows explorer, but machine B shows under the homegroup icon. However no folders are available when that icon is clicked on. In network and sharing centre when you ask for a full map machine B shows up but when you double click it won't open up any further.

Any ideas would be very welcome on this one.


My System SpecsSystem Spec
.
26 Jun 2014   #2
phantomofrussia

Windows 7 Ultimate x64
 
 

So just to make sure I am understanding things correctly:
  • You have the 10.0.0.x network and that is where both computers reside. Then you have the firewall. Then you have the 192.168.16.X network that is shared in the building. Then you have the gateway and the internet.
  • You have setup a HomeGroup for the two computers
  • Machine B can see A and access files on A.
  • Machine A cannot see B and cannot access files on B.


If that is correct please provide me this additional information:
  • Please post the ipconfig /all of both machines here.
  • What is the Workgroup that both machines are connected to?
  • Both machines are plugged into the Switch ports of the firewall?
  • Are you able to ping machine Machine B with Machine A?
My System SpecsSystem Spec
27 Jun 2014   #3
cctster

Windows 7 Home premium 64 bit
 
 
Here's the info requested

In answer to your questions:

  • You have the 10.0.0.x network and that is where both computers reside. Then you have the firewall. Then you have the 192.168.16.X network that is shared in the building. Then you have the gateway and the internet. Correct
  • You have setup a HomeGroup for the two computers. Correct
  • Machine B can see A and access files on A. Correct
  • Machine A cannot see B and cannot access files on B. Correct but with the exception shown here:
Win 7 home premium workgroup sharing issue-machine-b-visible-through-homegroup.jpg


But curiously it doesn't show up under the network as shown below:


Win 7 home premium workgroup sharing issue-machine-no-other-machines-visible-under-network.jpg




And now to answer your other questions, I shall tackle them machine by machine, starting with Machine A:


  • Please post the ipconfig /all of Machine A here.
Win 7 home premium workgroup sharing issue-machine-ipconfig.jpg
  • What is the Workgroup that both machines are connected to? EVFS as shown here:
Win 7 home premium workgroup sharing issue-machine-workgroup.jpg
  • Both machines are plugged into the Switch ports of the firewall? Yes
  • Are you able to ping machine Machine B with Machine A? Yes as shown here:
Win 7 home premium workgroup sharing issue-ping-machine-b-machine-.jpg




And now for Machine B:


  • Please post the ipconfig /all of Machine B here.
Win 7 home premium workgroup sharing issue-ipconfig-machine-b.jpg
  • What is the Workgroup that both machines are connected to? EVFS
Win 7 home premium workgroup sharing issue-workgroup-machine-b.jpg


Was able to access the files on Machine A from machine B by double clicking on Machine A (Paul-PC) icon under network:


Win 7 home premium workgroup sharing issue-access-folders-machine-through-network-icon-mach-b.jpg


Homegroup access was not possible though:


Win 7 home premium workgroup sharing issue-homegroup-access-machine-b.jpg


Please let me know if you require any further information or if I have made any glaring mistakes. It seems strange that one machine works (after a fashion) but the other refuses to do on the same network).


Regards,


cctster


My System SpecsSystem Spec
.

27 Jun 2014   #4
phantomofrussia

Windows 7 Ultimate x64
 
 

Thanks for posting that. I think the problem is DNS. The DNS server you currently have configured is the most likely the Router on the 192.168.16.X network. Would you be able to add the IP address and computer name of Machine A and it's IP address into Machine B's HOST file. Then add Machine B's IP address and computer name into machine A's HOST file. This will allow the machines to bypass the DNS server on the "WAN" network for resolving computer name to IP address for the those two machines but use the DNS server for everything else.
My System SpecsSystem Spec
27 Jun 2014   #5
cctster

Windows 7 Home premium 64 bit
 
 
Hosts file

Thanks for the info. I will give that a try.

Cheers,

cctster
My System SpecsSystem Spec
02 Jul 2014   #6
cctster

Windows 7 Home premium 64 bit
 
 
Just for cxlarification:

Been looking up editing the Hosts file on the web, and can't find anything about about the correct syntax for a machine on the same network. Loads of stuff about pointing to different URLs but nothing about other hosts on the same network.

So just to be clear, is it just:

x.x.x.x Computer_name

or do you need forward slashes such as:

x.x.x.x //computer_name

I would hate to get it incorrect just because I've not got the syntax right
My System SpecsSystem Spec
02 Jul 2014   #7
phantomofrussia

Windows 7 Ultimate x64
 
 

It is: x.x.x.x Reception_EVFS
Also make sure to right click the hosts file and select open as administrator.
My System SpecsSystem Spec
03 Jul 2014   #8
cctster

Windows 7 Home premium 64 bit
 
 
Thanks

Thanks for clearing that up. All being well I shall be doing this tomorrow, (Friday). I'll let you know what happens.

Regards,

cctster
My System SpecsSystem Spec
10 Jul 2014   #9
cctster

Windows 7 Home premium 64 bit
 
 

Hi,

Well I changed the Hosts file on both machines and I'm afraid it made no difference. I am going to post some screen dumps off both machines.

Firstly Machine A (Paul-PC)

Win 7 home premium workgroup sharing issue-machine-ipconfig.jpg

Win 7 home premium workgroup sharing issue-machine-kaspersky-firewall-settings-1.jpg

Win 7 home premium workgroup sharing issue-machine-kaspersky-firewall-settings-2.jpg

Win 7 home premium workgroup sharing issue-machine-win-explorer.jpg

Win 7 home premium workgroup sharing issue-machine-advance-homegroup-settings.jpg

Win 7 home premium workgroup sharing issue-machine-homegroup-settings.jpg

hosts Machine A.txt


Now Machine B (Reception EVFS)

hosts Machine B.txt

Win 7 home premium workgroup sharing issue-machine-b-adv-homegroup-settings-1.jpg

Win 7 home premium workgroup sharing issue-machine-b-adv-homegroup-settings-2.jpg

Win 7 home premium workgroup sharing issue-machine-b-homegroup-settings-1.jpg

Win 7 home premium workgroup sharing issue-machine-b-ipconfig.jpg

Win 7 home premium workgroup sharing issue-machine-b-kaspersky-firewall-settings-1.jpg

Win 7 home premium workgroup sharing issue-machine-b-kaspersky-firewall-settings-2.jpg

Win 7 home premium workgroup sharing issue-machine-b-win-explorer.jpg

Any ideas here on how to resolve this would be good. We are either thinking of doing a backup, re-install, and restore on Paul-PC (Machine A) or buy a new one, (Machine A is not a new machine, but Machine B is). Any other ideas would be welcome.

Regards,

Cctster


My System SpecsSystem Spec
10 Jul 2014   #10
phantomofrussia

Windows 7 Ultimate x64
 
 

dang. are you able to ping either machine by hostname or IP address? Sorry if you have already answered this or posted about it.
My System SpecsSystem Spec
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 Win 7 home premium workgroup sharing issue




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