Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: After installing anti virus software I lost network connection

16 Jul 2014   #1
Airhead Alice

Windows 7 Professional 64-bit
 
 
After installing anti virus software I lost network connection

Okay I'm going to try and explain this as best I can. I am a young girl and do not know much about what goes into to computers and fixing them. Just a heads up, I need a really good explanation of what to do. Thank you so much.

Now the problem. My computer got a virus from me trying to download a movie through bittorrent. Stupid I know. I think (it happened a while ago) the virus was installing multiple search engines and putting ads on pretty much every site. I know it was not spigot. Now sadly I can't say what virus it was because I don't remember.

To try and solve my predicament I tried the windows default virus scanner. No luck. So I got this one that seemed very reliable and IT DID get rid of all my viruses. I think it was just a malyware generic scanner I also can't remember, sorry.

After it did this though, I lost internet connection. I have a wireless internet adapter connected to my computer .

This https://www.google.com/shopping/prod...d=0CP4DEKYrMAA

Now it does say I have all bars of internet and that I'm connected but nothing will load. Not skype, firefox, steam, nothing. I have tried changing the wireless properties to automatically except or whatever but it didn't work. Now I know it would be an easy fix for my brother but he's not getting home till October and I NEED my computer.

Please help it's urgent. Thank you so much.

-Alice


My System SpecsSystem Spec
.
16 Jul 2014   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Well not a lot of information to work with their but this tutorial by Brink is easy to do and might solve your problem.

System Restore


If you don't stay away from torrents you will just end up like the mess your in again.
My System SpecsSystem Spec
20 Jul 2014   #3
Airhead Alice

Windows 7 Professional 64-bit
 
 

I have already tried a system restore and it didn't seem to work. Yes I know, I'm not downloading anymore torrents and I'm still in this mess and don't plan to get into another one once I get out.
My System SpecsSystem Spec
.

20 Jul 2014   #4
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Give this a look : Internet Troubleshooting Guide
My System SpecsSystem Spec
20 Jul 2014   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Quote   Quote: Originally Posted by Airhead Alice View Post
I have already tried a system restore and it didn't seem to work. Yes I know, I'm not downloading anymore torrents and I'm still in this mess and don't plan to get into another one once I get out.
Please be more exact.
What do you mean System Restore doesn't work.
Were you not able to go to and use a restore point.
You were able to get a restore point but it didn't solve your problem.

Just saying it didn't work tell us nothing.

There is a good chance we will have to call in a Security Expert to make sure your computer is clean.
Just ask and I will find a security expert for you.
This word changes the whole picture. (torrent)

Please list the security programs you have installed.
My System SpecsSystem Spec
20 Jul 2014   #6
Airhead Alice

Windows 7 Professional 64-bit
 
 

I used system restore and went back and it did not solve the problem. Yes, I get it, torrents are BAD!

I don't need a Security Expert I will just have to wait for my brother to fix it in a few months. Thank you for your time.
My System SpecsSystem Spec
20 Jul 2014   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

The forum is open 24/7 so if you need help just ask.
My System SpecsSystem Spec
Reply

 After installing anti virus software I lost network connection




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
I have a virus and unable to run/download anti-virus software
Hi, This is my first time posting to the forum. I am not that knowledgeable with computers, but can follow basic instructions. My laptop is acting funny--I think I have a virus. However, I am unable to run any anti-malware or anti-virus software. I try to run McAfee and I get an error...
System Security
Which Is the Best Free Anti-Virus Software? Other Security Software?
Which Is the Best Free Anti-Virus Software? Other Security Software? Win7 x64 Which is the best free-for-home-users anti-virus software? What other free-for-home-users security software do you recommend using in conjunction with Windows 7 x64 these days?
System Security
Anti virus software
I download a lot of movies and music. What is the best anti virus software I should get?
System Security
Best Anti-Virus Software?
In your opinion what do you think is the best anti virus software? i did have symantec but that causes problems. What others is there out there?
System Security
Help with Anti-Virus Software
Hey guys I am looking to install a anti-virus program on my pc and need help. I do not want to pay for any software. I'm looking at either the Microsoft Security Essentials or Mcafee Total Protection 2009 which I get free through my internet provider. Which do yall suggest? Any reviews by people on...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:01.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App