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#11
At least we've eliminated this one.
Just to verify, the DNS'es are set to Obtain DNS server address automatically and not manually assigned?I do have the printer driver installed and the one machine can print to the printer on the homegroup. Now just the other one.
Upon a reboot the laptop still does not recognize the printer on the network or the homegroup. DNS are 75.75.75.75 and 75.75.76.76
Whether they are set to use specific ones or obtain them automatically it still does not work. The laptop I just fixed I specifically set the DNS'es and it worked fine. Not so much here. Also I only changed iPv4 on the other laptop and it worked. I shouldn't have to touch iPv6 correct?
EDIT: Just verified through ipconfig/all output that my DNS are 75.75.75.75 and 75.75.76.76 when the option is set to obtain them automatically. I don't know if this helps.
Yes, this should be untouched. "I shouldn't have to touch iPv6 correct?"
Can you please do a TCP/IP reset on the problem computer?
How to reset TCP/IP by using the NetShell utility
Then, another ipconfig/all output please, thanks.
Thanks for the latest info that you've provided.
From Chris-PC computer, are you able to access other network shared resources such as shared folder or shared drive? Please give this a try if you haven't.
Also, please create an identical UserName and Password from Chris-PC and the computer that's connected to the shared network printer.
From Chris-PC computer, click on the Start button> Run> In Open: type the IP Address of the computer where the printer is connected to, for example \\10.0.0.5\ press enter after. Can you see the shared printer? What happens if you click on it? Is there an error? Please let me know the outcome. See attached image.