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Windows 7: Unidentified Network - No Network Access

27 Jul 2014   #1
KEIS

Windows 7 Ultimate x64
 
 
Unidentified Network - No Network Access

Okay so for the past two days I haven't been able to connect to the internet on my Desktop. It used to be that my internet would randomly disconnect 2+ times a day. But yesterday it went off and never came back online. Usually I would simply unplug the router for a bit then plug it back in and it would work.

I tried a lot of possible fixes yesterday, and none of them worked. Oh, before I forget I should mention that I can get WIFI on my phone and laptop, but I can't get Ethernet to my Desktop. Well I just formatted to W7 from W8 and I'm still getting the unidentified network issue.

I'll try my best to provide screenshots and whatever else could be needed but keep in mind I cannot get any internet access to my PC. Any help would be greatly appreciated


My System SpecsSystem Spec
.
28 Jul 2014   #2
2xg

Win7 & Win8 64bit
 
 

Hi there,

We'll appreciate if you can provide additional nfo. to better assist you.
Basic Requirements Before Posting your Networking Thread
My System SpecsSystem Spec
28 Jul 2014   #3
KEIS

Windows 7 Ultimate x64
 
 

1. Is this a wired or wireless connection issue?
Wired

2. Who is your Internet Service Provider (ISP)?
Comcast

3. What type of Broadband connection are you using?
DSL / Cable?

4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo
technicolor tc8305c

5. What is the Name of the Anti-Virus, Security or Firewall Software
Just reformatted, no anti-virus and all default settings otherwise

ip config (sorry for the phone picture, but i cant get a screenshot up anywhere without internet

http://i.imgur.com/yhhSlpr.jpg

I figured out it must be an issue with my computer. The ethernet works for my laptop, but still not for the desktop. Got off the phone with comcast, and the person I spoke with said they think it's an issue with my NIC. I don't know what that means, but I hope this information will be enough. If you need anything else please let me know.

Any and all help is greatly appreciated
My System SpecsSystem Spec
.

28 Jul 2014   #4
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Try this : Internet Troubleshooting Guide pay attention to the instructions for For ip address 169.254.xxx.xxx, follow these steps:
My System SpecsSystem Spec
28 Jul 2014   #5
2xg

Win7 & Win8 64bit
 
 

Do you have the latest driver for your network adapter?

Let's try a TCP/IP repair: How to reset TCP/IP by using the NetShell utility

Also a Winsock reset: Open an elevated command prompt window (click Start > All Programs > Accessories , right-click Command Prompt , click Run as administrator ), enter this command, and restart the computer:
netsh winsock reset
My System SpecsSystem Spec
28 Jul 2014   #6
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Follow 2XG instructions .. I am still learning.. ..
My System SpecsSystem Spec
28 Jul 2014   #7
2xg

Win7 & Win8 64bit
 
 

You did great, thanks for the help.
Quote   Quote: Originally Posted by Yard Dog View Post
Follow 2XG instructions .. I am still learning.. ..
My System SpecsSystem Spec
29 Jul 2014   #8
KEIS

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Yard Dog View Post
Try this : Internet Troubleshooting Guide pay attention to the instructions for For ip address 169.254.xxx.xxx, follow these steps:
Tried, still didnt fix it

Quote   Quote: Originally Posted by 2xg View Post
Do you have the latest driver for your network adapter?

Let's try a TCP/IP repair: How to reset TCP/IP by using the NetShell utility

Also a Winsock reset: Open an elevated command prompt window (click Start > All Programs > Accessories , right-click Command Prompt , click Run as administrator ), enter this command, and restart the computer:
netsh winsock reset
This didnt fix it either
My System SpecsSystem Spec
29 Jul 2014   #9
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

When you Cannot Connect to internet or cannot dial a connection using a dial-up connection. . as you seem to have DL.. Did you follow these steps ?

Comcast is usually Cable tho.. Lets wait on 2xg
My System SpecsSystem Spec
29 Jul 2014   #10
2xg

Win7 & Win8 64bit
 
 

Might worth doing sfc/scannow to check for any corrupted system files and please run Disk Check as well.

If above tasks didn't work, assign Manual IPs.

Hoping to hear from you again with a good outcome?
My System SpecsSystem Spec
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