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Windows 7: Yellow asterisk on network icon cannot connect to internet. HELP!


08 Aug 2014   #1

64-bit operating system
 
 
Yellow asterisk on network icon cannot connect to internet. HELP!

So I've had this problem for a while now and I've tried to fix it but i cant manage to do it. My problem is that in the lower right corner, my network icon is grayed out and has a yellow asterisk. however when i click on it it says i am connected to a wireless network and i can still go on the internet.(I am writing this on the computer right now.) but when i go to the network and sharing center it says i am not connected to the internet. because of the fact that i'm "not connected to the internet" I cant create home groups, or play online games. This is really bugging me and I cant quite fix it. Does anyone have a solution to this problem? Btw this computer runs on windows 7


My System SpecsSystem Spec
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08 Aug 2014   #2

Windows 7 Pro-x64
 
 

Run the SF Diagnostic Utility in the tutorial linked below and post the zip file. Be sure to allow time for all the tasks to complete.

SF Diagnostic Tool - Using for Troubleshooting

To post images and files to the forum, use this tutorial:
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
08 Aug 2014   #3

Dual Boot: Windows 7 Pro & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Hello and welcome to Sevenforums!

Do you know when this happened, like any type of specific event that triggered this?

Have you tried downloading/installing new drivers?
My System SpecsSystem Spec
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09 Aug 2014   #4

64-bit operating system
 
 

this happened more than a month ago but i'm not sure of anything specific that triggered thsi. No I have not tried to install new drivers. how would i do this and what drivers would I install?
My System SpecsSystem Spec
09 Aug 2014   #5

64-bit operating system
 
 

Yellow asterisk on network icon cannot connect to internet. HELP!-untitled.png


My System SpecsSystem Spec
09 Aug 2014   #6

Dual Boot: Windows 7 Pro & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

Quote   Quote: Originally Posted by dattabiendo View Post
this happened more than a month ago but i'm not sure of anything specific that triggered thsi. No I have not tried to install new drivers. how would i do this and what drivers would I install?
Proceed with Carwiz suggestion:
Yellow asterisk on network icon cannot connect to internet. HELP!

Then you can go to Asus and find your NIC/Lan/Wifi drivers in there
ASUSTeK Computer Inc. -Support- Drivers and Download

Just type in the model name for your PC/Laptop and you will be able to download the drivers
My System SpecsSystem Spec
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 Yellow asterisk on network icon cannot connect to internet. HELP!




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