Windows 7 - Connected but no internet access - help needed.

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  1. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    Hi Kaktussoft. Here're those screen grabs.
    Attached Thumbnails Attached Thumbnails Windows 7 - Connected but no internet access - help needed.-capture3.png   Windows 7 - Connected but no internet access - help needed.-capture4.png  
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #12

    tracert 198.211.122.92 still gives same output? see post #8
    ping 198.211.122.92 still fails?
      My Computer


  3. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    BJB said:
    What happens if you boot into safe mode with networking? Can you then ping the router?
    Just tried safe mode. It says I have internet access, I can ping the router. All seems to work - I can even log into the router!
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #14

    Beagle said:
    BJB said:
    What happens if you boot into safe mode with networking? Can you then ping the router?
    Just tried safe mode. It says I have internet access, I can ping the router. All seems to work - I can even log into the router!
    What happens after a clean boot? Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  5. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Kaktussoft said:
    tracert 198.211.122.92 still gives same output? see post #8
    ping 198.211.122.92 still fails?
    Yeah, similar results for the tracert (some time-outs) and pinging 198.211.122.92 gave 'request timed out'.

    Odd... I was able to load a couple of webpages about 10 minutes ago and ran a speedtest.com test, which gave me good results (ping 12, expected download and upload). But now it can't even complete the test - it's stuck on Ping 29ms...

    I'm going to try a clean boot next.
      My Computer


  6. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    Just did a clean boot and the problem remains. Connected to internet, no pages load, unable to ping 192.168.1.1
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #17

    Beagle said:
    BJB said:
    What happens if you boot into safe mode with networking? Can you then ping the router?
    Just tried safe mode. It says I have internet access, I can ping the router. All seems to work - I can even log into the router!
    In safe mode with networking you can ping router and logon to router? You can browse the web? It is not pure luck.... it works all the time?
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #18

    Beagle said:
    Just did a clean boot and the problem remains. Connected to internet, no pages load, unable to ping 192.168.1.1
    revert the boot to "normal boot".
      My Computer


  9. Posts : 22
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    Kaktussoft said:
    In safe mode with networking you can ping router and logon to router? You can browse the web? It is not pure luck.... it works all the time?
    argh...must have been luck! Just rebooted into safe mode and I can't ping router or log on. Well...the browser asks me for the admin password but after that Chrome just hangs and nothing happens.
      My Computer


  10. BJB
    Posts : 188
    Windows 7 Pro 64 bit
       #20

    I would connect it by cable and try to update the wireless adapter driver.
      My Computer


 
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