Wired broadband connection problem - Win7 Ult - long time to connect

standsalone · 13 Aug 2014

Hi all,
This one's been driving me crazy since I switched to Win 7 Ultimate.

My system:
Asus H87-Pro mobo,
8GB Ram,
Intel i5-3330 Core i5 CPU,
Asus HD 5450 1GB Silent GDDR3 PCI-E HDCP VGA/DVI/HDMI Video Card,
Netgear DGN1000 Wireless-N Router with Built-in ADSL Modem, 4 ports
Standard garden-variety network card

I installed W7 from scratch on SSD.

Problem:
System connects to internet, eventually. It can take up to 5 to 6 mins from boot-to-desktop until I can access a website. Ditto with email. During this time, the network tray icon has a yellow ! and the Network and Sharing Center shows a red X between the Network and Internet icons. Then suddenly both change to an OK state but there is still a delay of up to 1 minute before I can see a website.

My network setup is basic: PC > DGN1000 > Internet

I've been through whatever I can think of and my network properties appear ok.

Been in touch with my ISP and everything appears ok at their end.

Very grateful for any suggestions. Thanks!

2xg · 15 Aug 2014

Hello,

Try performing Clean Boot, see if it helps.

If not, boot on Safe Mode with Networking, see if you can replicate your issue.

standsalone · 16 Aug 2014

Thanks 2xg.

I went into safemode via msconfig, with network enabled.
Result: From desktop, connected to net in about 30 to 40 secs.

Opened System Configuration and set it up as follows:
GENERAL: Selective start-up > Load system services (everything else deselected)

BOOT: Safe boot > Network selected > boot log selected

SERVICES: All services selected

STARTUP: All startup items deselected

Then I rebooted to normal mode but net connection was back to slow.

Thanks

2xg · 18 Aug 2014

Can you please post an ipconfig/all output for review? Please follow the guide here.

What type of Anti-Virus/Security software are you using?

standsalone · 18 Aug 2014

Attached: Ipconfig.txt

Anti-Virus Software:
- ESET NOD32 Antivirus
- Malwarebytes Anti-Malware

Layback Bear · 18 Aug 2014

This could slow down things.
Your spec show Windows 7 Ultimate 32
Also shows 8 gig of ram
32 bit Windows 7 will only recognize up to 4 gigs of ram.

System Manufacturer/Model Number custom built
OS Windows 7 Ultimate 32bit
CPU Intel i5-4440 @ 3.10 GHz
Motherboard Asus H87-pro
Memory 8GB Kingston ValueRAM 1600MHz DDR3

2xg · 18 Aug 2014

Thanks for the latest info. provided, your LAN setting is set to Manual IPs, have you tried changing this to Auto IPs?
Change TCP/IP settings - Windows Help

Ethernet adapter Local Area Connection 4:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-E0-4C-1B-0B-A1
DHCP Enabled. . . . . . . . . . . : No <-- Should be Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::503:800e:28cc:36ce%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.51(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 536928332
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-03-A0-84-D8-50-E6-BA-25-49
DNS Servers . . . . . . . . . . . : 58.28.5.2
58.28.6.2

We'll deal with your Eset program later on if changing to DHCP or Auto IP didn't help at all.

standsalone · 18 Aug 2014

Really appreciate your help 2xg.

DHCP was enabled. Changed settings from Manual IPs to Auto IPs.

Result:

Time from reboot desktop to website connection = 5m02s (time to live website)

One thing I noticed is that the red X between the Network and Internet icons in Network and Sharing Center disappears approx 1m30s before the website appears live in Firefox.

2xg · 20 Aug 2014

Thanks for giving that a try. What type of ethernet cable are you using? Cat5, Cat5e, etc.... Have you tried using a different one, also try a different port in your router?

Also, try changing the Speed and Duplex setting of your ethernet adapter.

Another update of your progress will be appreciated.

standsalone · 20 Aug 2014

Thanks mate.

Cables tried: Cat6 and Cat5 = same results. Currently using Cat6 cable.

Have tried different ports = same results

Speed and Duplex setting of adapter = have tried changing with same results

Prior to this reply I was using a 3rd party Realtek RTL8139/810x Family Fast Ethernet NIC network card in the PC. I've just disabled this card and enabled the onboard Realtek PCIe GBE Family Controller on the mobo.

Strange thing is that the 3rd party card worked like a rocket in the XP/SP3 system I recently changed from.