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Windows 7: Default Ethernet cable no longer working?

27 Aug 2014   #1
paulyjames

Windows 7 Home Premium 64 Bit
 
 
Default Ethernet cable no longer working?

I live in an apartment where the building has wifi for us to use. There are 16 apartments in the building. The thing is anyone that uses the internet, they use the wifi. I'm the only one here who bought a very long ethernet cable so that i connected the ethernet cable to one of the routers. There are 2 routers.

I have a laptop.

Most people in the building have problems with the wifi and when i connect wifi, it usually isn't that good. There are 2 connections. One is wifi connection A and other is B. Connection B is never reliable... either you can't connect or if it connects, it isn't good. However I'm wired to the router in connection B via ethernet. So everytime i open laptop, its on wifi but i then disconnect it then i see a computer in the bottom right of my computer screen which means its wired connection and thus very reliable and fast. My ethernet cable is 50 feet.


I been using the wired connection for many months now with no issue. Today, i cannot connect to the internet wired. I disconnected it from the wifi connection but then it shows no connection, doesn't have the computer logo at all.


I then went to google and check and typed cmd and says Media disconnected. Does anyone know if theres a way to see if it suddenly stopped working or it might be the router/modem? I clicked diagnose and it didn't do anything.


The frustrating thing about this is i need wired internet and i dont know why it just suddenly stopped working.


Thing is it been working fine ever since i got the 50ft cable wire. I dont know why it suddenly stop working.


My System SpecsSystem Spec
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27 Aug 2014   #2
fireberd

Windows 10 64 bit
 
 

This sounds like the port on the router needs reset (router recycled). Have you tried reseating (un plug and then plug back in) the cable at the router end?
My System SpecsSystem Spec
27 Aug 2014   #3
paulyjames

Windows 7 Home Premium 64 Bit
 
 

Here is something that is very weird. I tried to unplug the other end of the ethernet cable from the router, i could not do this at all. I know many times i did this a few months back and it was not an issue but sometimes it was tougher to pull out the other end of the ethernet cable from the wireless router.

There are 2 other ethernet cables connected to the router. One that is connected to a modem and another that is connected to another wireless router in a different area of the building. Of course you have the power plug as well plugged in that you can easily pull out and off easily to reset the router.

None of the other ethernet cables that is connected to the router... i could pull out. I never had this issue back then. Right now it seems like its impossible to pull any ethernet cable from the router.

I know a few months back both routers were in that same area but recently one of the routers got moved to another location because other ppl in the building mentioned the wifi connection wasn't so good so thats why they moved it. It does make sense that keeping 2 routers in the same location makes no sense.

Does anyone know why i can't pull any ethernet cables out of the wireless router? I asked the person if anyone touched the router or did anything to it such as i can't pull it out and i was told no. However, this person also told me some other things a while back which wasn't true. It was when the internet went out every single night the same time and always for same amount of time 30 minutes. They told me they contacted the isp and said it happens every night for everyone in the city... which made no sense at all. However i did lot of research and ppl said if it goes out same time every single night, its connected to one of those timers. I told the person in charge about this and they said theres no timer. However, few months later on they opened the thing where this wire goes into and then i saw it was indeed connected to a timer which was the cause of this. So ever since it was plugged into a regular outlet, internet no longer goes out every single night at same time for same exact period.

Does anyone know what could be the reason for this? I find it extremely strange that not only could i not take out the ethernet cable from router but none of the other 3 ethernet cables connected to that router i could pull out either.

It feels like all the ethernet cables got superglued into the router or something.
My System SpecsSystem Spec
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27 Aug 2014   #4
paulyjames

Windows 7 Home Premium 64 Bit
 
 

My ethernet cable is 50 feet and its about 40 feet or so from my apt to where the router is located. It connects straight to the router which i connected to myself.

I don't see any physically damage to my 50 feet ethernet cable wire. I dont see any broken wirings. However many times i have partially stepped on it or gotten water on it but none of this ever was an issue. The thing is the ethernet cable goes from where the router is... the router is about 0.5 floors up from where my apt is so the wire connects from the router into my apt and you see the cable going directly in my apt.
My System SpecsSystem Spec
27 Aug 2014   #5
paulyjames

Windows 7 Home Premium 64 Bit
 
 

I looked at 2 of the 3 other ethernet cables connected to the router and it does look like something was done to it. It doesnt look like a regular ethernet cable if you look at the end of it... it looks like glue or something.


Does this mean its 100 percent glue or melting that is done to all of these ethernet cables? Someone on a forum said its either glue or melting. I know these routers were looked at recently however i didnt know something like this would be done. Also those other ethernet cables... ones connected to the modem etc. However, if something was done... they probably didnt know that my ethernet cable isn't suppose to be glued in.


Also i used someones laptop right now and connected my ethernet cable to their laptop to see if it could do a wired connection. It could not.


So that means either

1. My ethernet cable is damaged

2. Wireless router was configured


The other facts is this.


Last night wired connection had zero problems like always. Today when i woke up, thats when i notice wired connection doesn't work. Also im 100 percent sure if super glue or anything was done ... it was not done today in the morning, it was last week. But i had zero issues with the wired internet until today in the morning.


Also... my ethernet cable is connected to the 1st socket. I see socket 1, 3 and 4 are used. 1 shows green. 3 sometimes shows green. 4 shows green.


So if it shows green... then doesn't that mean my ethernet cable works then? Something doesn't add up here.
My System SpecsSystem Spec
27 Aug 2014   #6
fireberd

Windows 10 64 bit
 
 

My opinion, there is an issue with or at the router. The cables should come out, did you press the release lever and try hard to pull out the RJ45 connector? Maybe some corrosion is causing both the tight connector and the connection problems?
My System SpecsSystem Spec
27 Aug 2014   #7
paulyjames

Windows 7 Home Premium 64 Bit
 
 

Yes i tried every way possible to pull out the ethernet cable out. I could not do it. I tried the other 3 ethernet cables trying to pull those out... i could not pull either of them out. It was just a few weeks ago when i plugged my ethernet cable into it because i had stayed in this building this year and came back again and staying here short term so i figure i come here because the internet is reliable when wired.

Basically i even tried to pull any cable out as hard as i can... i could not do it. It feels like you cant even press the release lever at all. Does that make any sense? Compare that to the other end of the ethernet cable where i connect to my laptop. Very easily can i pull it in and out. Something just doesn't make any sense.

The thing is assuming my ethernet cable is damaged by water or it got damaged, then why does it show a green light in ethernet port 1 then? Could it show it green but it doesn't work? Someone in another forum said even if its green, that might not mean it works. Anyone know about this then?
My System SpecsSystem Spec
27 Aug 2014   #8
fireberd

Windows 10 64 bit
 
 

The green light may not indicate it will pass data. It could be "connected" but not for data. Then again, the Router itself may be the issue. Have you tried repowering the router?
My System SpecsSystem Spec
27 Aug 2014   #9
paulyjames

Windows 7 Home Premium 64 Bit
 
 

Yes i have pulled out the power and plugged back in the power for the router. I even did this as the modem as well thats in my apt.
My System SpecsSystem Spec
27 Aug 2014   #10
paulyjames

Windows 7 Home Premium 64 Bit
 
 

We had someone come over and took a look at it and we found a few interesting things.


He could remove the ethernet cable that is connected to the modem, the red ethernet cable but it took a lot of pulling to do it. He however could not remove the other 2 ethernet cables nor my ethernet cable so basically everyone here saying are you pulling the cable out correctly.. yes i was doing it correctly, it doesn't pull out.


He tells me its either one of two things and he says he isn't that knowledgeable about this stuff. He said it might be the heat that caused it and said it caused a fuse. The other is he thought someone put glue on it as a prank but that wouldnt make sense as no one in this building would do that. However we asked the person who had someone who made some changes to the wireless routers and she told us that person who looked at the routers never used glue.


There is also one ethernet port available. We then took a ethernet cable we found in the closet and connected my laptop to that router. I could not connect wired with that cable. However, we took a smaller ethernet cable we found and THAT WORKED. We then went downstairs to the other router and the same thing. So basically the ethernet cable we used the long one we found was bad, the small one was good.


So based on this, what is the conclusion since i could connect wired to that last port with that small ethernet cable?


Right now my only option is thus buy another 50 feet ethernet cable and connect my laptop to that final ethernet port slot as that would work assuming ethernet cable worked. Thats how long ethernet cable need to be as the distance from my apt to it is that long.


However if i do that, wouldn't that mean that the new ethernet cable i buy will eventually get stuck in that last ethernet port later on and thus get fused from heat?
My System SpecsSystem Spec
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 Default Ethernet cable no longer working?




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