ethernet adapter problem error 651


  1. Posts : 5
    windows 7 home premium 32bit
       #1

    ethernet adapter problem error 651


    I have a desktop of dell with intel pentium. I just took a net connection for that but when i connect my modem it says ethernet cable not connected.when i checked the details on the ethernet adapter it says manufacturer unknown and device type other device.how can i solve this?
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #2

    Welcome to Seven Forums,

    Some clarification here.....Were you able to connect to the internet?
    I just took a net connection for that but when i connect my modem it says ethernet cable not connected
    Have you tried uninstalling the device driver from Device Manager then reinstall it? A current ethernet driver is advisable.
      My Computer


  3. Posts : 5
    windows 7 home premium 32bit
    Thread Starter
       #3

    I wish i could connect to internet but am not.....but i will try this uninstalling and reinstalling it
      My Computer


  4. Posts : 5
    windows 7 home premium 32bit
    Thread Starter
       #4

    I tried it but it isnt helping,it says device drivers not found
      My Computer


  5. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #5

    Thanks for giving it a try. From the computer that you are using and connected to the internet, you may go to Dell Support site and download the driver for your ethernet adapter. Transfer the downloaded file into a USB flash drive then transfer and install the driver into the problem computer.
      My Computer


  6. Posts : 18,415
    windows 7 home 64bit
       #6

    What is the exact Model Number of your Computer ? ...


    Which Drivers have you tried to Install ? ....
      My Computer


  7. Posts : 5
    windows 7 home premium 32bit
    Thread Starter
       #7

    Well the dell web is not helping either...
      My Computer


  8. Posts : 5
    windows 7 home premium 32bit
    Thread Starter
       #8

    It does not let me install any drivers and as i do not know the manufacturer of my ethernet adapter i do not know which drivers to download
      My Computer


  9. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #9

    Please download and install Unknown Device Indentifier, post screen capture of the Devices and we'll help you find the correct ethernet driver for your computer.

    or.... Model and Service Tag of your Dell computer is also helpful as maxie said.
      My Computer


 

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