LaserJet 1015 on a network


  1. Posts : 7
    Windows 7
       #1

    LaserJet 1015 on a network


    Hello everyone!

    I have a PC running XP, with HP LaserJet 1015 plugged in. Printer is shared on a network.
    My laptop is running on Windows 7 Ultimate RC, and I have a problem with installing this printer. Whenever I try add a printer it says:"Windows cannot connect to a printer.
    Operation failed with error 0x0000046a."
    I've googled through several forums and Microsoft support and I'm doing it for a while now with no success... I'm becoming desperate...
    In case of emergency I can print on my other computer but I want to print via my laptop.

    If anyone knows how to solve this problem, I would be thankful...
      My Computer


  2. Posts : 7
    Windows 7
    Thread Starter
       #2

    anybody?
    you're making me more miserable and desperate...
      My Computer


  3. Posts : 1
    Windows 7, Windows Vista, Windows XP
       #3

    I had a similar problem...


    It took me all day searching, turning off firewalls, updating drivers, trying workarounds and finally I found the solution - you need to fix the IRPStack on the XP machine, by editing the registry as per the instructions at the following Microsoft Knowledgebase article:

    Antivirus software may cause Event ID 2011

    Credit for this fix has to go to Alan Morris from the Windows Printing Team at the TechArena forums in the following post: Connecting a Vista machine to a printer shared on an XP machine. - Vista Print and Fax

    This issue is usually caused by anti-virus or firewall software, especially Norton Antivirus.

    Note: I tried the default setting of 15 and the problem remained, I changed the value to 50 (the maximum) and it worked. I then tried 25, which also worked so I've left the setting there.
    Different values may work in your case - I have a Canon PIXMA ip4300 and my anti-virus is PC Tools Internet Security 2010.
    Last edited by TechHeadFred; 08 Nov 2009 at 02:33. Reason: grammar and clarifying parsed links
      My Computer


  4. Posts : 7
    Windows 7
    Thread Starter
       #4

    I've tried a few different values and it doesn't work for me. On both computers I have installed AVG free edition...
    is it possible that I should create this DWORD value in registry on both computers. on XP machine, and on my laptop running win 7?
      My Computer


 

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