Canon printer dropping out of the network intermittent


  1. workgroup0
    Posts : 1
    Windows 7 Ultimate 32bit
       New #1

    Canon printer dropping out of the network intermittent


    I have a work group of 8 computers:
    · 2 pc clones running windows 7 home
    · 2 all in one hp pc’s running on windows 7 pro
    · 1 clone running windows 7 ultimate
    · 3 clone pc’s running windows 7 pro
    I recently changed my DSL modem because the phone company determined it was damaged, the network connection runs from the modem to an 8 port switch and from the switch to the computers.
    After I replaced the modem the network printer keep getting disconnected from de network from time to time, it may work for 3 to 4 hour without problems then it loses connection, if I ping the address 192.168.1.175 it replay with a time out then I keep doing a ping until it replays correctly. All my computer have static IP’s same goes for the printer, please help ASAP I can’t correct the issue. I think I tried it all


    all computers are running avast premier anti virus
    Last edited by workgroup0; 14 Sep 2014 at 14:16. Reason: adding anti virus info
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  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #2

    Welcome to Seven Forums,

    Have you setup an exclusion (not to be part of the DHCP scope) for all the Static IPs in your network including the 192.168.1.175 (printer's IP)?
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