Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Where can I find a fault log

19 Sep 2014   #1
JohnEdg

64 bit Windows 7 Home Premium
 
 
Where can I find a fault log

that will help someone on here to tell me why my PC keeps dropping its connection to the internet. Its not the router or the BT Infinity line so it must be my computer

If I know where to look for the log then I can paste it on here so that one of you experts can tell me what is wrong.


My System SpecsSystem Spec
.
19 Sep 2014   #2
HarriePateman

Windows 7 Ultimate 64-bit
 
 

You could use this link below, i know its nothing to do with your problem however it will help up get the event log.

information   Information
Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

If your computer is not creating DMP Files please follow this link: Dump Files - Configure Windows to Create on BSOD

I look Forward to Helping you.
My System SpecsSystem Spec
19 Sep 2014   #3
JohnEdg

64 bit Windows 7 Home Premium
 
 

Thank you, I am a definite numpty when it comes to things like this so a quick question, will this run in the background and when the connection drops, as it will, presumably there will be a time and some technical stuff that will allow a diagnosis
My System SpecsSystem Spec
.

19 Sep 2014   #4
HarriePateman

Windows 7 Ultimate 64-bit
 
 

It will collect all the event that have happened upto now,
My System SpecsSystem Spec
20 Sep 2014   #5
JohnEdg

64 bit Windows 7 Home Premium
 
 

Ok thank you. I have downloaded the collector and have attached the file here for someone to have a look at.


Attached Files
File Type: zip DAD-HP-20_09_2014_154454_27.zip (1.71 MB, 3 views)
My System SpecsSystem Spec
20 Sep 2014   #6
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Okay i have had a look for you:

Code:
Event[58945]:
  Log Name: System
  Source: Service Control Manager
  Date: 2014-09-20T15:45:41.215
  Event ID: 7023
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Dad-HP
  Description: 
The HP Network Devices Support service terminated with the following error: 
The specified module could not be found.
Can you try this Please: Removed HPSA, go to control panel, programs and make sure there is no trace of it.
HP support assistant - HP Support Forum - 2559701
My System SpecsSystem Spec
20 Sep 2014   #7
JohnEdg

64 bit Windows 7 Home Premium
 
 

Hi thank you for wanting to help me. I am in the control panel programs but I cant see HPSA but what I can see is HP Support Assistant, is this what you want me to remove? I use this to keep the computer running smoothly so should it be taken out
My System SpecsSystem Spec
20 Sep 2014   #8
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Im wondering if thats whats causing your crashes?

You shouldn't need to have any software enabling you to connect to the internet providing you have the correct drivers installed!

Let me ask one of the network guru's to have a look, don't delete anything yet, hang on in there.
My System SpecsSystem Spec
20 Sep 2014   #9
JohnEdg

64 bit Windows 7 Home Premium
 
 

as a matter of interest when it drops I run the BT help thing and sometimes all they do is release and renew the IP address but at other times it goes as far as shutting down the router and restarting the PC. Whilst all of this is happening my iPhone stays connected to the internet so it must be the Desktop. Did you note that I have a Devolo Delan 500 triple+ installed because the wireless signal to where the PC is located is poor
My System SpecsSystem Spec
20 Sep 2014   #10
HarriePateman

Windows 7 Ultimate 64-bit
 
 

Ohh right okay,

Try my program and use it to FLUSH You DNS.

IP Configuration Use V2
My System SpecsSystem Spec
Reply

 Where can I find a fault log




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
bf3.exe fault
Hi, Coming up to two months ago I encountered a problem with my Battlefield 3 which has left me unable to play the game since. When I click to join a server on Battlelog the game manager pops up with 'Joining Server', but stays at 'Joining Server' forever (I left it for 20 minutes once and it...
Gaming
Word Document find and replace, find duplicates
I have a document that is hundreds of pages long. Within this document there are certain sentences, phrases that repeat and I need to find them in a practical manner. Now I could go through manually, look for lines I suspect are repeated elsewhere and search for them, but that would take...
Microsoft Office
BSOD at random "PAGE FAULT IN NONPAGED AREA" Cannot find fix
Ive recently started getting random BSODs "PAGE FAULT IN NONPAGED AREA" stop 0x00000050. It happens frequently at random and usually while the PC is sat doing nothing strangely enough. they can happen every 5 mins after loading windows up, or not for a few hours while the PC is sitting idle. To...
BSOD Help and Support
How to find find locker made invisible using Folder Protect ?
1.I had created a locker on my desktop using "Folder Lock" software. 2.Subsequently I made the locker invisible using "Folder Protect" software. 3.When I was trying to add more files to the locker created in 1 the locker tried to "increase it's size on the run"... 4.This process failed and...
General Discussion
Ipossible to find fault after SFC reports unable to fix files
Since installing servicepack 1 my OS has been unable to pass an SFC check. Ive taken ownership of the extremely large CBS file but cant find the files its referring to. Ive done a search of the string " cannot repair member file" but the text file comes back empty Ive also created a details.text...
Performance & Maintenance
fault code 545
hi there i tryed to connect to my media extender with the 8 figure code but get the following fault code 545.. it will not conect to my linksys extender Media Center Extender Setup cannot create an account for the Extender with ID: uuid:D01CB97F-7D43-44DA-AC20-0682DDAAAE40. Error:...
Media Center


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App