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Windows 7: Default gateway not available - have new router and new wifi adapter

23 Sep 2014   #1
andrewb76

WINDOWS HOME PREMIUM 64BIT
 
 
Default gateway not available - have new router and new wifi adapter

My internet keeps dropping out and when troubleshoot says 'default gateway not available' and fixes it. it drops out anywhere from every 1 minute to a few hours. must disable wifi adapter and then enable and all is fine.

I was told to set a static ip which i did and had no effect.

I thought this may be a router problem as it was very old but I have just bought a new router (d-link dsl 2544n) which seemed to work fine but then the ssid keeps disappearing and the internet connection is gone. Different issue but same result.

I then thought it may be the laptop wifi card but i got a new usb wifi adapter (netgear wg111v3) and disabled internal laptop wifi card which again appeared to work for a few days without any problem but now it is back.

However when i now use my laptop wifi card the ssid from the new router keeps disappearing and i lose connection. I have an old phone in my room where the laptop is which i use as a remote for my computer media and it also has the ssid disappearing from the new router and I must disable and reanable the wifi and it comes back fine. All other wifi devices do not have a problem including another laptop in another room.

I am now thinking this may be some sort of interference or the like. Any help would be appreciated. I am not overly computer savvy so simple terms would be appreciated.

Thank you in advance.

Info below:

SYSTEM INFO
Modem Name : DSL-2544N
Serial Number : c4a81d4308d3
Time and Date : 2014-09-23 17:56
Hardware Version : T1
Firmware Version : AU_1.01b3
System Up Time : 06:05:28
INTERNET INFO
Internet Connection Status :

IP Protocol:

Internet Connection Status: Connected
Wan service type: Internet
IP Address:
Sub Mask: 255.255.255.255
Default Gateway: 10.20.20.248
DNS Server: 203.12.160.35,203.12.160.36
Enabled WAN Connections :
VPI/VCI Service Name Protocol IGMP
8/35 PPPoE_0_1 PPPOE Disable
WIRELESS INFO
select wireless :

MAC Address: C4:A8:1D:43:08:D3
Status: Enable
Network Name (SSID): ANDREW - HOME
Visibility: Visible
Security Mode: WPA2-PSK
LOCAL NETWORK INFO
MAC Address: c4:a8:1d:43:08:d3
IP Address: 192.168.1.1
Subnet Mask: 255.255.255.0
DHCP Server: Enable


My System SpecsSystem Spec
.
24 Sep 2014   #2
2xg

Win7 & Win8 64bit
 
 

Welcome to Seven Forums Andrew!

What's your signed up speed? Speedtest.net by Ookla - The Global Broadband Speed Test
Have you tried moving your laptop closer to the router? Any other wireless device(s) from your home experiencing with a similar issue?

Please post a snip capture of Xirrus Wi-Fi Inspector by following the guide here.
My System SpecsSystem Spec
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 Default gateway not available - have new router and new wifi adapter




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