Default gateway not available - have new router and new wifi adapter


  1. Posts : 1
    WINDOWS HOME PREMIUM 64BIT
       #1

    Default gateway not available - have new router and new wifi adapter


    My internet keeps dropping out and when troubleshoot says 'default gateway not available' and fixes it. it drops out anywhere from every 1 minute to a few hours. must disable wifi adapter and then enable and all is fine.

    I was told to set a static ip which i did and had no effect.

    I thought this may be a router problem as it was very old but I have just bought a new router (d-link dsl 2544n) which seemed to work fine but then the ssid keeps disappearing and the internet connection is gone. Different issue but same result.

    I then thought it may be the laptop wifi card but i got a new usb wifi adapter (netgear wg111v3) and disabled internal laptop wifi card which again appeared to work for a few days without any problem but now it is back.

    However when i now use my laptop wifi card the ssid from the new router keeps disappearing and i lose connection. I have an old phone in my room where the laptop is which i use as a remote for my computer media and it also has the ssid disappearing from the new router and I must disable and reanable the wifi and it comes back fine. All other wifi devices do not have a problem including another laptop in another room.

    I am now thinking this may be some sort of interference or the like. Any help would be appreciated. I am not overly computer savvy so simple terms would be appreciated.

    Thank you in advance.

    Info below:

    SYSTEM INFO
    Modem Name : DSL-2544N
    Serial Number : c4a81d4308d3
    Time and Date : 2014-09-23 17:56
    Hardware Version : T1
    Firmware Version : AU_1.01b3
    System Up Time : 06:05:28
    INTERNET INFO
    Internet Connection Status :

    IP Protocol:

    Internet Connection Status: Connected
    Wan service type: Internet
    IP Address:
    Sub Mask: 255.255.255.255
    Default Gateway: 10.20.20.248
    DNS Server: 203.12.160.35,203.12.160.36
    Enabled WAN Connections :
    VPI/VCI Service Name Protocol IGMP
    8/35 PPPoE_0_1 PPPOE Disable
    WIRELESS INFO
    select wireless :

    MAC Address: C4:A8:1D:43:08:D3
    Status: Enable
    Network Name (SSID): ANDREW - HOME
    Visibility: Visible
    Security Mode: WPA2-PSK
    LOCAL NETWORK INFO
    MAC Address: c4:a8:1d:43:08:d3
    IP Address: 192.168.1.1
    Subnet Mask: 255.255.255.0
    DHCP Server: Enable
    Last edited by Barman58; 23 Sep 2014 at 11:57.
      My Computer


  2. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       #2

    Welcome to Seven Forums Andrew!

    What's your signed up speed? Speedtest.net by Ookla - The Global Broadband Speed Test
    Have you tried moving your laptop closer to the router? Any other wireless device(s) from your home experiencing with a similar issue?

    Please post a snip capture of Xirrus Wi-Fi Inspector by following the guide here.
      My Computer


 

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