HP psc 1200 printer scans but won't print on windows 7

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  1. Posts : 5
    Windows 7 home premium 64 bit
       #1

    HP psc 1200 printer scans but won't print on windows 7


    I have had my windows 7 machine for several years and have never once been able to figure out how to print using my HP 1200 series printer (yea I know, it's a very old printer). I scan all the time with no problems. What the heck. I click print on a document and all that ever happens is the spooler takes up half my cpu and I end up having to end spooler process via task manager. No printing ever occurs. I'm lost and stuck with this problem.
      My Computer


  2. Posts : 8,135
    Windows 10 64 bit
       #2

    Did you install the HP driver software? If not that is the first step. If you did, download and install the software again.

    Here is the HP, Windows 7 64 bit software
    Software & driver downloads HP PSC 1200 All-in-One Printer | HP® Support
      My Computer


  3. Posts : 5
    Windows 7 home premium 64 bit
    Thread Starter
       #3

    fireberd said:
    Did you install the HP driver software? If not that is the first step. If you did, download and install the software again.

    Here is the HP, Windows 7 64 bit software
    Software & driver downloads HP PSC 1200 All-in-One Printer | HP® Support

    I mentioned that I can scan and scanning wouldn't work without the driver. I checked in device manager and it says the printer is working properly and the driver is up to date.
    Last edited by Printer; 25 Sep 2014 at 18:11.
      My Computer


  4. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #4

    It's my belief the scan function uses different hardware from the print function and usually uses a TWAIN driver. The physical connection would be the same. Scanning and Copying use the same hardware in the unit while Copying also uses the print function of the machine. Can you Copy and get the printout? Does the printer give you its diagnostic printout?

    Also, since this post is in the Networking forum instead of Hardware, how is the printer connected to the computer?
      My Computer


  5. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #5

    Berton makes good points and asks a few valid questions.

    You might find the answers here:
    HP LaserJet - Driver support included in Windows 7

    Try this method first: Download and install the driver on your computer now

    If you still have printer issues, try this method: Download the driver for later use or use on another computer

    Both methods are on the same page so you can scroll either one if you find that easier.

    You might have to uninstall the scanner and printer for the HP 1200 series printer if your machine continues to have issues with the printer.
      My Computer


  6. Posts : 5
    Windows 7 home premium 64 bit
    Thread Starter
       #6

    Berton said:
    It's my belief the scan function uses different hardware from the print function and usually uses a TWAIN driver. The physical connection would be the same. Scanning and Copying use the same hardware in the unit while Copying also uses the print function of the machine. Can you Copy and get the printout? Does the printer give you its diagnostic printout?

    Also, since this post is in the Networking forum instead of Hardware, how is the printer connected to the computer?
    It's connected by a physical cable. The copy function operates separate from the computer anyway and there are buttons on the printer to do copying, so that doesn't help me. If I connect the printer to the windows 8 machine, it prints fine. It's just the windows 7 machine that it won't print from.

    What I need people to understand is that when I click print on a document, the spooler (spoolsv.exe) process takes up 50% of my cpu in an unending way. That process just sits there taking up half my cpu but the printer doesn't print. It's like it can't get the document to the printer for some reason.
    Last edited by Printer; 25 Sep 2014 at 23:16.
      My Computer


  7. Posts : 757
    Win10 Pro 64-bit
       #7

    A friend of mine "upgraded" from XP to 7 and had an HP 1200 all in one. HP supplied the Win 7 driver but basic functions like scan controls, ink level check and printer head alignment were no longer available, and the printer put so much ink on the paper that it soaked through. He had no trouble at all with XP. He reluctantly retired it and bought a Brother.
      My Computer


  8. Posts : 5
    Windows 7 home premium 64 bit
    Thread Starter
       #8

    Slartybart said:
    Berton makes good points and asks a few valid questions.

    You might find the answers here:
    HP LaserJet - Driver support included in Windows 7

    Try this method first: Download and install the driver on your computer now

    If you still have printer issues, try this method: Download the driver for later use or use on another computer

    Both methods are on the same page so you can scroll either one if you find that easier.

    You might have to uninstall the scanner and printer for the HP 1200 series printer if your machine continues to have issues with the printer.
    As I said, I already have the most current driver according to the device manager.
      My Computer


  9. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #9

    Printer said:
    As I said, I already have the most current driver according to the device manager.
    and you also said:
    I have had my windows 7 machine for several years and have never once been able to figure out how to print using my HP 1200 series printer
    There aren't too many reasons why a device won't function
    1) not plugged in
    -- it scans so it's plugged in

    2) not connected
    -- it scans so it's connected

    3) no driver
    -- you say the driver is in device manager - please post a screen shot of the general tab

    4) wrong driver
    -- you say the correct driver is in device manager - please post a screen shot of the driver tab

    5) misconfigured driver
    -- you haven't said anything about the configuration or if you looked in Devices and Printers
    - please post a screen shot of Control Panel -> Devices and Printers

    Right click on the printer
    - select properties post a screen shot of the ports tab
    - select see what's printing and cancel any pending print jobs

    6) busted device
    ?????
    Try the Control Panel Trouble shooter -> Hardware and Sound -> Use a printer

    Post error msgs, codes and screen shots.
      My Computer


  10. Posts : 5
    Windows 7 home premium 64 bit
    Thread Starter
       #10

    EDIT AND UPDATE: I changed the port to the usb port (from LPT 1) and it printed (yay). Any guesses as to why my machine couldn't automatically pick the correct port all these years?

    THANK YOU ALL!


    Slartybart said:
    Printer said:
    As I said, I already have the most current driver according to the device manager.
    and you also said:
    I have had my windows 7 machine for several years and have never once been able to figure out how to print using my HP 1200 series printer
    There aren't too many reasons why a device won't function
    1) not plugged in
    -- it scans so it's plugged in

    2) not connected
    -- it scans so it's connected

    3) no driver
    -- you say the driver is in device manager - please post a screen shot of the general tab

    4) wrong driver
    -- you say the correct driver is in device manager - please post a screen shot of the driver tab

    5) misconfigured driver
    -- you haven't said anything about the configuration or if you looked in Devices and Printers
    - please post a screen shot of Control Panel -> Devices and Printers

    Right click on the printer
    - select properties post a screen shot of the ports tab
    - select see what's printing and cancel any pending print jobs

    6) busted device
    ?????
    Try the Control Panel Trouble shooter -> Hardware and Sound -> Use a printer

    Post error msgs, codes and screen shots.

    In "devices and printers" it says it needs troubleshooting (yellow triangle with exclamation point). When I run the troubleshooter, it says it couldn't find the problem.

    The device can't be busted because it prints from my windows 8 machine.



    Attached Thumbnails Attached Thumbnails HP psc 1200 printer scans but won't print on windows 7-printer-general-tab.png   HP psc 1200 printer scans but won't print on windows 7-printer-driver-tab.png   HP psc 1200 printer scans but won't print on windows 7-printer-port-tab.png  
    Last edited by Printer; 26 Sep 2014 at 07:14.
      My Computer


 
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