Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Desktop suddenly wont connect to the internet in any way or form.

23 Oct 2014   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Infrated View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by Infrated View Post

Hello, I forgot to mention, but I actually tried using the ethernet on my sister's laptop which she let me borrow, and it worked just fine. Should I still try this procedure?
Same ehternet cable?
Please do the winsock reset command , then reboot and test. Post results
I did number 3 and this is what I got:

Windows IP Configuration

Host Name . . . . . . . . . . . . : DaBEAST
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 44-87-FC-D1-C4-3B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44b1:76f5:b5be:cfee%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.207.238(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Apologies for the really lame and immature computer name, I got it a while back and I was really excited for a not horrible computer ahaha. Right after I did #3 I did as said with the Winsock Reset in the Command Prompt, computer appears to be the same, still says "Identifying... No Internet Access" with a Red X.
You did reboot after doing #3? Afterwards you did the ipconfig/all command?


My System SpecsSystem Spec
.
23 Oct 2014   #12
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Also in Elevated Command Prompt
Code:
netsh int ip reset resetlog.txt
Command succesfull? After that reboot and test. Post results.
My System SpecsSystem Spec
23 Oct 2014   #13
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Run services.msc.
DHCP-client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

If DHCP-client cannot be started:
DNS Client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?
Network Store Interface Service=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

Post results
My System SpecsSystem Spec
.

23 Oct 2014   #14
MForrester16

Windows 7 Professional 64bit
 
 

"Hello, I forgot to mention, but I actually tried using the ethernet on my sister's laptop which she let me borrow, and it worked just fine. Should I still try this procedure?"

Did you connect to the internet successfully with your sister's laptop via the ethernet cable using "your" router?? If so can you borrow her laptop again (or anyone elses that can successfully gain internet access via ethernet) and IPCONFIG /all on theirs, then you can match their IPv4 address with yours i.e. to see if there are major differences with the addresses e.g 192.168.1.10 (theirs) 204.164.1.205 (yours). The example addresses just imply that somehow your address has been statically changed. If they vary slightly 192.168.1.1 (theirs) vs 192.168.1.2 (yours) then another avenue will need to be pursued. Just my 0.02 cents worth.
My System SpecsSystem Spec
23 Oct 2014   #15
Infrated

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by MForrester16 View Post
"Hello, I forgot to mention, but I actually tried using the ethernet on my sister's laptop which she let me borrow, and it worked just fine. Should I still try this procedure?"

Did you connect to the internet successfully with your sister's laptop via the ethernet cable using "your" router?? If so can you borrow her laptop again (or anyone elses that can successfully gain internet access via ethernet) and IPCONFIG /all on theirs, then you can match their IPv4 address with yours i.e. to see if there are major differences with the addresses e.g 192.168.1.10 (theirs) 204.164.1.205 (yours). The example addresses just imply that somehow your address has been statically changed. If they vary slightly 192.168.1.1 (theirs) vs 192.168.1.2 (yours) then another avenue will need to be pursued. Just my 0.02 cents worth.
Yes, it was perfectly fine when using my sister's laptop with the same ethernet cable and router. I will try to do what you stated just now on it in a few minutes
My System SpecsSystem Spec
24 Oct 2014   #16
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Please answer #13
My System SpecsSystem Spec
26 Oct 2014   #17
Infrated

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Run services.msc.
DHCP-client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

If DHCP-client cannot be started:
DNS Client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?
Network Store Interface Service=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

Post results
Hey, sorry for the really late response, I had some busy days over the past weekend. For DHCP Client, the Status is blank, the Startup Type is Automatic, and it gives an error when i try to start it: "Windows could not start the DHCP Client Service on Local Computer. Error 1068: The Dependency service or group failed to start. As for Network Store Interface Service, the status is started, the startup type is automatic, seems to be working fine.
My System SpecsSystem Spec
27 Oct 2014   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

DHCP client service is NOT running... that's the problem.



DHCP client service is dependend of:
  • Network Store Interface Service. You tell me it can be started.
  • Ancillary Driver for Winsock.
  • Driver for support of NETIO legacy TDI
Can you start lmhosts? In Elevated Command Prompt

Code:
sc  query  lmhosts  (is it started?)
sc  start  lmhosts   (if not... can you start it?)
lmhosts needs "Ancillary Driver for Winsock" as well.

Service DNS Client is running? Can you start it manually?
IP Helper service is running? Can you start it manually?
Both are dependend of "Driver for support of NETIO legacy TDI"
My System SpecsSystem Spec
27 Oct 2014   #19
Infrated

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
DHCP client service is NOT running... that's the problem.



DHCP client service is dependend of:
  • Network Store Interface Service. You tell me it can be started.
  • Ancillary Driver for Winsock.
  • Driver for support of NETIO legacy TDI
Can you start lmhosts? In Elevated Command Prompt

Code:
sc  query  lmhosts  (is it started?)
sc  start  lmhosts   (if not... can you start it?)
lmhosts needs "Ancillary Driver for Winsock" as well.

Service DNS Client is running? Can you start it manually?
IP Helper service is running? Can you start it manually?
Both are dependend of "Driver for support of NETIO legacy TDI"
Hello, I did as instructed and these are the results I got:
My System SpecsSystem Spec
28 Oct 2014   #20
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Service DNS Client is running? Can you start it manually?
IP Helper service is running? Can you start it manually?
My System SpecsSystem Spec
Reply

 Desktop suddenly wont connect to the internet in any way or form.




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Wired and Wireless NICs suddenly cannot connect to Internet
One day I came home and my family PC could not load anything in the browser. The network icon in the system tray shows connected but the yellow-triangle exclamation point is present. Starting in Safe Mode w/Networking does allow Internet browsing to work. This is used by my kids; I think my...
Network & Sharing
Remote desktop Newbie (wont Connect)
Hello I have two computers at home on the same network. They are part of the same homegroup and i'm able to send files back and forth, see drives, map network drives, printer share etc. Both computers are running win 7 ultimate x64 One of the computers is an htpc and the other is my office...
Network & Sharing
Router wont connect to the internet
Anytime I try to connect my modem to my router I diagnose the problem it gives me the attachment below. Anyone have any Idea how I can solve this? It was fine until my internet decided it didn't want to work for 2 days. Thanks I have a NETGEAR WNR1000 v2 WNR1000v2
Network & Sharing
I cant connect to internet suddenly through cable
Please i need help on how to restore my internet connecton with cable for my toshiba e205 computer running win 7
Network & Sharing
Disconnected from internet suddenly, re-connect only after restart!
Hi friends, I am facing this problem since last week. I have a dell inspiron 15 with wireless modem of ITI make supplied by my ISP (BSNL India) running windows 7. While browsing internet normally, suddenly the data transfer stops. Important thing is that ping to google goes through. But i...
Network & Sharing
Remote desktop wont connect to desktop.
I have a desktop HP (windows 7) and a new macbook pro 15 on which i am running both mac os x and windows 7. I can connect from my desktop to my laptop using remote desktop connection but not the other way around. I have a network set up and can see the computers are connected. I opened port 3389,...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:10.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App