Desktop suddenly wont connect to the internet in any way or form.

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  1. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #11

    Infrated said:
    Kaktussoft said:
    Infrated said:

    Hello, I forgot to mention, but I actually tried using the ethernet on my sister's laptop which she let me borrow, and it worked just fine. Should I still try this procedure?
    Same ehternet cable?
    Please do the winsock reset command , then reboot and test. Post results
    I did number 3 and this is what I got:

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : DaBEAST
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 44-87-FC-D1-C4-3B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::44b1:76f5:b5be:cfee%11(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.207.238(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Apologies for the really lame and immature computer name, I got it a while back and I was really excited for a not horrible computer ahaha. Right after I did #3 I did as said with the Winsock Reset in the Command Prompt, computer appears to be the same, still says "Identifying... No Internet Access" with a Red X.
    You did reboot after doing #3? Afterwards you did the ipconfig/all command?
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  3. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #12

    Also in Elevated Command Prompt
    Code:
    netsh int ip reset resetlog.txt
    Command succesfull? After that reboot and test. Post results.
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  4. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #13

    Run services.msc.
    DHCP-client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

    If DHCP-client cannot be started:
    DNS Client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?
    Network Store Interface Service=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

    Post results
    Last edited by Kaktussoft; 24 Oct 2014 at 03:31.
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  6. MForrester16
    Posts : 12
    Windows 7 Professional 64bit
       New #14

    "Hello, I forgot to mention, but I actually tried using the ethernet on my sister's laptop which she let me borrow, and it worked just fine. Should I still try this procedure?"

    Did you connect to the internet successfully with your sister's laptop via the ethernet cable using "your" router?? If so can you borrow her laptop again (or anyone elses that can successfully gain internet access via ethernet) and IPCONFIG /all on theirs, then you can match their IPv4 address with yours i.e. to see if there are major differences with the addresses e.g 192.168.1.10 (theirs) 204.164.1.205 (yours). The example addresses just imply that somehow your address has been statically changed. If they vary slightly 192.168.1.1 (theirs) vs 192.168.1.2 (yours) then another avenue will need to be pursued. Just my 0.02 cents worth.
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  7. Infrated
    Posts : 14
    Windows 7 Home Premium x64
    Thread Starter
       New #15

    MForrester16 said:
    "Hello, I forgot to mention, but I actually tried using the ethernet on my sister's laptop which she let me borrow, and it worked just fine. Should I still try this procedure?"

    Did you connect to the internet successfully with your sister's laptop via the ethernet cable using "your" router?? If so can you borrow her laptop again (or anyone elses that can successfully gain internet access via ethernet) and IPCONFIG /all on theirs, then you can match their IPv4 address with yours i.e. to see if there are major differences with the addresses e.g 192.168.1.10 (theirs) 204.164.1.205 (yours). The example addresses just imply that somehow your address has been statically changed. If they vary slightly 192.168.1.1 (theirs) vs 192.168.1.2 (yours) then another avenue will need to be pursued. Just my 0.02 cents worth.
    Yes, it was perfectly fine when using my sister's laptop with the same ethernet cable and router. I will try to do what you stated just now on it in a few minutes
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  8. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #16

    Please answer #13
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  10. Infrated
    Posts : 14
    Windows 7 Home Premium x64
    Thread Starter
       New #17

    Kaktussoft said:
    Run services.msc.
    DHCP-client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

    If DHCP-client cannot be started:
    DNS Client=>startup type automatically? Is it really status started? If not can you start it manually? Error message?
    Network Store Interface Service=>startup type automatically? Is it really status started? If not can you start it manually? Error message?

    Post results
    Hey, sorry for the really late response, I had some busy days over the past weekend. For DHCP Client, the Status is blank, the Startup Type is Automatic, and it gives an error when i try to start it: "Windows could not start the DHCP Client Service on Local Computer. Error 1068: The Dependency service or group failed to start. As for Network Store Interface Service, the status is started, the startup type is automatic, seems to be working fine.
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  11. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #18

    DHCP client service is NOT running... that's the problem.



    DHCP client service is dependend of:
    • Network Store Interface Service. You tell me it can be started.
    • Ancillary Driver for Winsock.
    • Driver for support of NETIO legacy TDI
    Can you start lmhosts? In Elevated Command Prompt

    Code:
    sc  query  lmhosts  (is it started?)
sc  start  lmhosts   (if not... can you start it?)
    lmhosts needs "Ancillary Driver for Winsock" as well.

    Service DNS Client is running? Can you start it manually?
    IP Helper service is running? Can you start it manually?
    Both are dependend of "Driver for support of NETIO legacy TDI"
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  12. Infrated
    Posts : 14
    Windows 7 Home Premium x64
    Thread Starter
       New #19

    Kaktussoft said:
    DHCP client service is NOT running... that's the problem.



    DHCP client service is dependend of:
    • Network Store Interface Service. You tell me it can be started.
    • Ancillary Driver for Winsock.
    • Driver for support of NETIO legacy TDI
    Can you start lmhosts? In Elevated Command Prompt

    Code:
    sc  query  lmhosts  (is it started?)
sc  start  lmhosts   (if not... can you start it?)
    lmhosts needs "Ancillary Driver for Winsock" as well.

    Service DNS Client is running? Can you start it manually?
    IP Helper service is running? Can you start it manually?
    Both are dependend of "Driver for support of NETIO legacy TDI"
    Hello, I did as instructed and these are the results I got:
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  13. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #20

    Service DNS Client is running? Can you start it manually?
    IP Helper service is running? Can you start it manually?
      My Computer
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