New
#1
Can't ping or tracert
Hello. I just noticed that my smtp connection to my server (smtp.comcast.net) is not sending mail. The same smtp client (Pegasus) receives mail ok. So I tried pinging and trace routing from an administrative command prompt, and notice I can't get a response from anywhere outside the home network. Everything times out. Same thing happens from second win 7 machine on the home network, but that one sends mail ok (different mail server). Both machines are hard wired to the cable modem (supplied by Comcast). I can send mail through the same smtp.comcast.net account from an iPad over WiFi, no problem. No browsing issues. I have reset the modem from both its browser interface and by unplugging/replugging. No improvement.
Would appreciate tips on how to diagnose this. Thank you.
Edit: the following does work without timing out on some tries, not all:
http://tools.pingdom.com/ping/?targe...o=2&save=false
Last edited by rkl122; 21 Oct 2014 at 21:46. Reason: add'l info