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Windows 7: Unable to connect to Computer Management and Performance Monitor

24 Oct 2014   #1
microbillgates

MS Windows 7 Professional 32-bit
 
 
Unable to connect to Computer Management and Performance Monitor

Hello, I am wanting to setup and connect remotely to Computer Management and Performance Monitor. I want to be able to do this as it will make my life easier in changing some settings as well as monitoring the computer.
However, no matter what I try and do I am unable to connect to the other machine.

Performance Monitor: When I try to connect to the other machine, I get the error "Unable to connect to machine" I have made sure that the correct firewall settings are in place, as well as adding the user to the Performance Monitor Users and Performance Log Users

Computer Management: I get this error "Event Viewer could cannot connect to "CHLOE-PC". The Error reported is: The RPC Server is unavailable"


My System SpecsSystem Spec
.
24 Oct 2014   #2
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

What's the DNS setup as? Are you trying to connect via IP address or host name?

Josh
My System SpecsSystem Spec
24 Oct 2014   #3
microbillgates

MS Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Shadowjk View Post
What's the DNS setup as? Are you trying to connect via IP address or host name?

Josh
I'm sorry, I don't follow you.

Also I didn't make it clear that I am connecting \\CHLOE-PC
My System SpecsSystem Spec
.

24 Oct 2014   #4
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Well a computer cannot just simply connect to ""\\CHLOE-PC" much like how your phone cannot literally dial "Bob". It needs to translate this to an IP address.

This is done by DNS. Unless there is a DNS entry this process would fail and therefore be one of the reasons why you may not be able to connect to the device.

Hope This Helps,
Josh
My System SpecsSystem Spec
24 Oct 2014   #5
microbillgates

MS Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Shadowjk View Post
Well a computer cannot just simply connect to ""\\CHLOE-PC" much like how your phone cannot literally dial "Bob". It needs to translate this to an IP address.

This is done by DNS. Unless there is a DNS entry this process would fail and therefore be one of the reasons why you may not be able to connect to the device.

Hope This Helps,
Josh
Will this info help you?
Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe80::f5a4:c008:b4a8:55a0%11
IPv4 Address. . . . . . . . . . . : 192.168.0.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
My System SpecsSystem Spec
24 Oct 2014   #6
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Well first try and connect to the device via IP address and then we can work on the DNS after.

On CHLOE-PC run ipconfig /all from a command prompt and post the output here.

Then you can try an initiate a connection to the IP address of that machine.

For example, rather than \\CHLOE-PC try \\{IP_ADDRESS}

Josh
My System SpecsSystem Spec
24 Oct 2014   #7
microbillgates

MS Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Shadowjk View Post
Well first try and connect to the device via IP address and then we can work on the DNS after.

On CHLOE-PC run ipconfig /all from a command prompt and post the output here.

Then you can try an initiate a connection to the IP address of that machine.

For example, rather than \\CHLOE-PC try \\{IP_ADDRESS}

Josh

Code:
Windows IP Configuration

   Host Name . . . . . . . . . . . . : Chloe-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : SiS191 100/10 Ethernet Device
   Physical Address. . . . . . . . . : 00-22-15-87-B8-8F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
   Physical Address. . . . . . . . . : 00-22-43-03-AC-C4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f5a4:c008:b4a8:55a0%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 24 October 2014 11:23:21
   Lease Expires . . . . . . . . . . : 25 October 2014 11:23:21
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 184558147
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-CC-6A-3D-00-22-15-87-B8-8F
   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{CE1CE7CD-C145-4B10-A2CB-A18E4CBD7327}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:209b:3add:af3e:6c8e(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::209b:3add:af3e:6c8e%13(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
I attempted to connect via the IP.

Performance Monitor says "Access is Denied"

Computer Management says the same about the RPC Server
My System SpecsSystem Spec
24 Oct 2014   #8
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Hmm... I'd then begin to look at potential firewall issues.

Have checked that WMI and Windows Remote Management is allowed through for private network connections? (Also verifying that your connection is set to "Home" or "Work")

Unable to connect to Computer Management and Performance Monitor-untitled.png

Hope This Helps,
Josh


My System SpecsSystem Spec
24 Oct 2014   #9
microbillgates

MS Windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Shadowjk View Post
Hmm... I'd then begin to look at potential firewall issues.

Have checked that WMI and Windows Remote Management is allowed through for private network connections? (Also verifying that your connection is set to "Home" or "Work")

Attachment 338079

Hope This Helps,
Josh
I enabled them in the firewall, however I am still getting the same error message for both programs
My System SpecsSystem Spec
24 Oct 2014   #10
microbillgates

MS Windows 7 Professional 32-bit
 
 

Good news! I have fixed Computer Management, I just needed to login as admin.
With computer management, I am unable to access Logical Disk Manager and Services
I am also unable to remotely create tasks, as it tells me "The specified account name is not valid"
However, Performance Monitor still gives me "Unable to connect to machine"
My System SpecsSystem Spec
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 Unable to connect to Computer Management and Performance Monitor




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