Windows 7 Dell Latitude - After hibernation, internet is lost


  1. mark605
    Posts : 2
    Windows 7 Professional 64-bit
       New #1

    Windows 7 Dell Latitude - After hibernation, internet is lost


    No problems connecting to internet after turning on.
    After hibernation, it connects to my network but it says "no internet access".
    Wireless card is DW1501 Wireless-N WLAN Half-Mini Card

    I've tried a billion things that I've read in various posts.
    Reinstalled the wireless driver.
    Disabled IPv6.
    Changed the adapter power management.
    Reset the WINSOCK and IPv4 TCP/IP stack.

    But I don't think it's my wireless. After hibernation, even if I connect my ethernet cable, it still won't connect to the Internet.

    I contacted Microsoft support and they said I had to ship them my computer for $99 as the computer needs a fresh reinstall of Windows 7. And that I couldn't reinstall Windows 7 myself without repurchasing since I no longer have the original CD.

    It seems drastic that I need to fully wipe this laptop clean. Does anyone have any ideas on what may be causing this. Below are some printouts of my ipconfig. There are some "Media disconnected messages" that appear which I don't understand.

    Here is ipconfig when I first turn on and everything works fine:

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : home
    IPv4 Address. . . . . . . . . . . : 192.168.1.250
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{52ABA903-3554-40ED-A92D-43F368497131}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{5F656D50-0BFA-4DA3-B5E0-1D0D61F401A8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{22EBDDF5-5239-41E6-8674-3F2D25558218}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{2C5EED0A-B652-4554-97DF-A410597B8C20}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :



    AND HERE IS IPCONFIG AFTER HIBERNATION WHEN THE INTERNET NO LONGER WORKS.. AND MY ATTEMPT TO RUN IPCONFIG /RELEASE

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Autoconfiguration IPv4 Address. . : 169.254.127.56
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{52ABA903-3554-40ED-A92D-43F368497131}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{5F656D50-0BFA-4DA3-B5E0-1D0D61F401A8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{22EBDDF5-5239-41E6-8674-3F2D25558218}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{2C5EED0A-B652-4554-97DF-A410597B8C20}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    C:\Users\FrogFrancine>ipconfig /release

    Windows IP Configuration

    No operation can be performed on Wireless Network Connection 2 while it has its
    media disconnected.
    No operation can be performed on Bluetooth Network Connection while it has its m
    edia disconnected.
    No operation can be performed on Local Area Connection while it has its media di
    sconnected.

    Wireless LAN adapter Wireless Network Connection 2:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Autoconfiguration IPv4 Address. . : 169.254.127.56
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{52ABA903-3554-40ED-A92D-43F368497131}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{5F656D50-0BFA-4DA3-B5E0-1D0D61F401A8}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{22EBDDF5-5239-41E6-8674-3F2D25558218}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter 6TO4 Adapter:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter isatap.{2C5EED0A-B652-4554-97DF-A410597B8C20}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :


    THANKS FOR ANY HELP!!!
      My Computer
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  3. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #2

    Welcome to Seven Forums,

    When you reinstalled the wireless network adapter's driver did you download and install the latest driver?
      My Computer
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  4. mark605
    Posts : 2
    Windows 7 Professional 64-bit
    Thread Starter
       New #3

    I ended up simply reinstalling windows via my hard drive partition. Everything works now. Seems crazy that I could not figure out another way.
      My Computer
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  6. 2xg
    Posts : 2,377
    Win7 & Win8 64bit
       New #4

    That's great news! Thanks for the update.
      My Computer
    Quote Quote

 

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