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Windows 7: Wireless versus Ethernet Broadband

17 Nov 2014   #41
maxie

windows 7 home 64bit
 
 

What ever you are happy with Ken ... That is the main thing


My System SpecsSystem Spec
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17 Nov 2014   #42
KenBaynham

Windows 7 Home Premium
 
 

I feel good about this solution Max. I think it's worth a few bob to get a good broadband width. The cabinet is about 50 yards away and so cabinet to socket should be good. I am meeting up with engineer tomorrow to tie up loose ends.

Moving house is exhausting I have removed two night storage heaters, disconnected and drained an immersion heater ripped up numerous carpets and it just goes on. I didn't think this sort of thing happened to retired old codgers like me. Not much time to worry about broad band but I will update when I finally get moved.

Thanks again for all your help.
My System SpecsSystem Spec
17 Nov 2014   #43
maxie

windows 7 home 64bit
 
 

Most welcome Ken ... Keep in touch and let us know how the move goes ..
My System SpecsSystem Spec
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20 Nov 2014   #44
KenBaynham

Windows 7 Home Premium
 
 

Hi again all

Things take another turn for the worse.

Finally got a provisional date for my house move 10th December. Thought that's great EE require 20 days I can just about make it.

Tried to advice of move online but could only find a telephone number which after queuing for 45 minutes with lousy music and constant messages informing me I would probably be better off doing it online I got to speak to John who I could just about understand.

He tested both lines and informed it was good news I could retain my telephone number and my optimum speed would be unchanged (was hoping for better). Then the bad news he informed me that there is some sort of restriction on the line of the house until the 12th December (John couldn't tell me what form the restriction took but I think this means the previous tenant must have paid until then in advance) which meant the 20 days (which turns out to be 15 working days meaning that with weekends, Christmas and new year holidays add 9 days to that = 24 days). So I must put up with inferior fibre (12 Mbps on last test) until my move and then pay for line rental, inclusive phone calls, fibre broadband and numerous paid subscriptions for this period and get nothing.

I asked John how much longer I was tied to contract and he told me it was until December. When I asked how much to cancel early he informed me it 256.

Can't be a good deal can it?

If anyone knows a way to improve on this I would be really grateful. I am quite willing to change ISP as it would just be a matter of starting a new account with that provider now and paying EE for the 1 month that remains on my contract.

I live in hope

Best regards Ken.
My System SpecsSystem Spec
20 Nov 2014   #45
maxie

windows 7 home 64bit
 
 

Hi Ken .... I do not see how you can be charged so much as you only have a month to go before your Contract ends ... I would look up Online and see it you can find Information about that ... Nigel might know about that as he is with your ISP ...
My System SpecsSystem Spec
20 Nov 2014   #46
KenBaynham

Windows 7 Home Premium
 
 

Thanks Max but don't see how I can proceed without getting whatever this restriction removed for line. Any idea about what it is and why?
My System SpecsSystem Spec
20 Nov 2014   #47
maxie

windows 7 home 64bit
 
 

No i do not Ken ... But will see what i can find out about it ...
My System SpecsSystem Spec
20 Nov 2014   #48
KenBaynham

Windows 7 Home Premium
 
 

Thanks max I am really grateful for your help.

My first instinct is to go to BT but I feel all I will get is more sales hype, same time scale and higher bills.

I have been here before when I moved house last it took more than 3 months to get reconnected to the net (that was in the days of dial up) and I was with BT at the time. The problem then was described as a token on the line. That is why I moved to Orange (now EE).
My System SpecsSystem Spec
21 Nov 2014   #49
maxie

windows 7 home 64bit
 
 

Hi Ken ... Page 19 in the Link below should be a Help ...


http://ee.co.uk/content/dam/ee-help/...uide_Final.pdf
My System SpecsSystem Spec
22 Nov 2014   #50
KenBaynham

Windows 7 Home Premium
 
 

Hi Max and thanks for info.

I went off a bit half cocked I have only been on fibre for 6 months apparently (it seems much longer) and the fibre anytime contract is for 18 months not 12. The guy I was talking to just said December. He meant December 2015. The information you discovered confirms the figure is correct.

I would of thought the notice period could start now and then the connection made on the 12th when the restriction is removed but apparently BT won't accept the order until the restriction is removed. I have talked to Orange again and they have improved the notice period from 15 working days to 10 which gives me a best possible connection date of the 30th December. The emphasis definitely on the word possible.

Anyway thanks yet again for help.

Best regards Ken.
My System SpecsSystem Spec
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 Wireless versus Ethernet Broadband




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