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Windows 7: Reformatted Windows // Can't connect to wifi or via ethernet

19 Nov 2014   #1
Gloin22

Windows 7 Home Premium 64bit
 
 
Reformatted Windows // Can't connect to wifi or via ethernet

Hi,

So I decided to reformat my Toshiba laptop today, I download the Windows 7 Home Premiumm x64 bit ISO file from here: ( I didn't upgrade, just a reformat as the laptop was getting clouded in rubbish )

Download Official Windows 7 SP1 ISO ( 32bit / 64bit ) from Microsoft

Booted from USB, installation went went as expected.

After completion, I can't find any networks, it doesn't find any Wifi networks and even when I connect Ethernet cable from the router it doesn't detect it at all.

Now, before reformatting both wifi and ethernet worked without problems and right now both wifi and that ethernet work with my desktop. Because of that I can only guess it might be drivers missing so laptop can't find the networks? But I am bit lost in which are missing, if that is the problem at all. The laptops name is Toshiba Sattelite. Here is the screen from the network panel:



Any help possible?

Thanks in advance and Kind Regards.


My System SpecsSystem Spec
.
19 Nov 2014   #2
DMHolt57

 
 

Look in Change Adapter Settings, is your wifi adapter listed and enabled? If you see it and is enabled, try the troubleshooter...
My System SpecsSystem Spec
19 Nov 2014   #3
Gloin22

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
Look in Change Adapter Settings, is your wifi adapter listed and enabled? If you see it and is enabled, try the troubleshooter...
Thanks Where can you find Change Adapter Settings?

Btw though, I may have found ''the'' problem. I went into device manager and found this, the yellow icon says the drivers are not installed I guess that would be the reason for it not connecting at all then!



What to do now though and how to find the needed drivers above for this laptop ?

Laptop: Toshiba Satellite L855

Thanks in advance.
King Regards.
My System SpecsSystem Spec
.

19 Nov 2014   #4
DMHolt57

 
 

Yes, go to toshiba site and get orig driver for your model laptop...put it on a thumb drive and should be able to install it in the device manager...
My System SpecsSystem Spec
19 Nov 2014   #5
Gloin22

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
Yes, go to toshiba site and get orig driver for your model laptop...put it on a thumb drive and should be able to install it in the device manager...
Thanks, what do you mean by orig?

I went into toshiba and got a massive list, quite confused what I need, any big file including all I need present or ?



After I install I'll put it on USB and install on laptop as you say, just quite confused what exacly I need.
Here's the link to the drivers: Satellite L855-S5112 Support | Toshiba

Thanks in advance, kind regards.
My System SpecsSystem Spec
19 Nov 2014   #6
DMHolt57

 
 

Look in the device manager to see what your adapter is... Realtek, Atheros or both, some have separate wifi... by original I mean not the driver offered by Microsoft in optional updates...
My System SpecsSystem Spec
19 Nov 2014   #7
Gloin22

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
Look in the device manager to see what your adapter is... Realtek, Atheros or both, some have separate wifi... by original I mean not the driver offered by Microsoft in optional updates...
I did so and all its says is unknown for everything, see below:

My System SpecsSystem Spec
19 Nov 2014   #8
DMHolt57

 
 

Ok, so the supplied driver available for your model is most likely the Realtek Lan driver and the Atheros wifi, look under your models specifications at Toshiba. Your list shows two different brands were used for wifi, your build number would specify which was used in your machine.
My System SpecsSystem Spec
19 Nov 2014   #9
Gloin22

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
Ok, so the supplied driver available for your model is most likely the Realtek Lan driver and the Atheros wifi, look under your models specifications at Toshiba. Your list shows two different brands were used for wifi, your build number would specify which was used in your machine.
Found the Realtek Lan Driver, is Atheros wifi the second in the box?



If so, I'll begin download and putting on usb.

P.S. I'll move this to appropriate forum sub tread, since it's about drivers now I guess.
My System SpecsSystem Spec
19 Nov 2014   #10
maxie

windows 7 home 64bit
 
 

Select each Device right click select Property's in the Details Tab there might be some PCI VEN numbers there please Post them ... Did you Laptop originally have Windows 7 ? ....
My System SpecsSystem Spec
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 Reformatted Windows // Can't connect to wifi or via ethernet




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