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Windows 7: Logon Failure with Network Drive


03 Nov 2009   #1

Windows 7
 
 
Logon Failure with Network Drive

I am unable to map a network drive (a Buffalo Terastation) because I always get the response :"logon failure - unknown user name or bad password" whenever I respond to the Terastation-generated logon request. I have named my workgroup HIHOME and all of my three computers (two on Windows 7 and one running Ubuntu Linux) are in this workgroup, as is the Terastation. I noted that the logon response says that I am trying to log <computer name>\<user name>, and the computer name is not HIHOME. So I tried logging on as HIHOME\<user name> and this did update the workgroup but otherwise made no difference.
I can log on to the Terastation's web page in IE8 using its IP address, and I tried mapping the drive using the IP address instead of the name, but it made no difference.
I have made sure that I have specified my network as a HOME network rather than a "public" network, and I have turned off password protected sharing in "Advanced Sharing Settings". None of this made a difference.
I can see and access the Terastation folders using the computer running Ubuntu Desktop without difficulties, and the Terastation validates the same username and password which fails on Windows 7.
Anybody have any ideas?

My System SpecsSystem Spec
.

03 Nov 2009   #2

7600.20510 x86
 
 

Turn on password protected sharing. Make sure all computers have passwords set for accounts. If you have the same user name on machines, make sure same password too.

Setting static ips and placing references to remote machines in hosts file on machine you're sitting at can go a long way to making life easy.

C:\Windows\System32\Drivers\etc\hosts

Use notepad to edit.

For example:

192.168.0.24 MYBEDROOMPC
192.168.0.25 XBOX
192.168.0.26 PS3
192.168.0.27 LIVINGROOMPC


Those are computer names on network.
My System SpecsSystem Spec
04 Nov 2009   #3

Windows 7
 
 

Thanks, but no luck.

First, I was mapping network drive with IP address anyway, so I didn't think I needed to change the hosts file. But, when I try to, it tells me access is denied. I am the only user and I am administrator. The system will not let me "open as administrator" on this file. I turned on password protected sharing but made no difference. All computers have passwords set for their accounts. I do not have duplicate user names on machines. I'll try Help to find way to change hosts file but I don't see how this will help if I am accessing with IP address. Also, the remote server (Terastationn) responds with password request but somehow the password is garbled on the way. Something to do with encryption, I suppose.
Thanks if you or anyone else can help further.
My System SpecsSystem Spec
.


04 Nov 2009   #4

7600.20510 x86
 
 

Are you using the remote machine's login credentials as opposed to your own? If not, use the username/password that you would use when you are sitting at "other" machine, to get in.
My System SpecsSystem Spec
04 Nov 2009   #5

Windows 7
 
 

Thanks,
The "other machine" is a Buffalo Terastation. I have set up usernames and passwords for this device years back. I can access the files there fine using all of those usernames and passwords from my Linux computer, but not from the Windows 7 machine.
My System SpecsSystem Spec
04 Nov 2009   #6

7600.20510 x86
 
 

Do you get some sort of failure code with that error message?
My System SpecsSystem Spec
04 Nov 2009   #7

Windows 7
 
 

When I enter the mapping information (e.g., \\192.168.1.89\photos) and click on "finish" I get a login screen after a few moments, which says "enter network password - enter password to connect to 192.168.1.89", and I enter my username on that server ("admin") and the password, and I get the message "Specified Network Password is not correct"
My System SpecsSystem Spec
04 Nov 2009   #8

7600.20510 x86
 
 

Username/password might be case sensitive especially since Linux computer on network. See if this helps at all.

Also, ensure that your dns settings are correct. Sync the times for all computers.
My System SpecsSystem Spec
04 Nov 2009   #9

Windows 7
 
 

Thanks, all usernames and passwords are in lower case for just this reason. DNS settings are correct on all computers, and times and timezones are synced.
I tried again after checking and continue to get either the message "unknown user name or bad password" or "incorrect network password" depending upon whether I am just trying to access files via Windows Explorer or trying to map a network drive.
If you have any other ideas I'd be very grateful.
My System SpecsSystem Spec
04 Nov 2009   #10

7600.20510 x86
 
 

Not off the top of my head, no. Best bet is to Google the errors and try to find suggestions.
My System SpecsSystem Spec
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 Logon Failure with Network Drive




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