New
#21
Updated WHAT driver, after which they appeared?
Here's a relatively extreme experiment you might try, assuming you have the ability to take a quick "system image" backup from the problem machine, of your C-partition and "system reserved" partition to an external USB 3.0 drive (say which you're already currently using for your own regular backups on some machine in your home LAN) using Macrium Reflect Free, and also have a usable Win7 installation DVD and valid license product key. It'll only take 5-10 minutes to take the backup, and less than another hour to do a Win7 reinstall from scratch.
Then see if the newly installed Win7 can properly connect to your router and get to the Internet. You don't even need to do the Windows updates yet to test out the theory.
If you still can't get to the Internet or see the router or get an IP address, then there's probably some hardware explanation.
If however you now CAN get to the Internet and get an IP address from the router, well it's clearly some software problem in your old system. Don't know what, but sometimes starting from scratch is the only way to resolve these mysteries. Sometimes the OS needs a fresh install every few years, to get past anomalies like this which are software-based.
Worst case, your PC is currently unusable since it needs to get to the Internet to be usable for your mother. You can easily restore the "system image" with Macrium Reflect (erasing that experimental Win7 you just quickly tried) and you're back to where you started... no harm, no foul, and no better off.
The fact that you've tried the built-in Realtek PCIe NIC as well as the add-on card NIC and they both have failed identically, well my guess is that this is pointing to a true Windows-based corruption (or other software we're not aware of) of some kind that is responsible, and which unless we can find it, fix it, or uninstall it, we'll never resolve it.
Won't take you much time to try a fresh reinstall of Win7 from scratch if you have the tools, just to see if the problem disappears or remains. Seems like we're now at that extreme point.