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Windows 7: Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011

16 Dec 2014   #11
QT2014

window 7 home preium 64 bit
 
 

Hi Yard Dog

Thanks for the advice. Hope it works out this time. I'll keep you posted.

Thanks
Cheers
Thai


My System SpecsSystem Spec
.
16 Dec 2014   #12
QT2014

window 7 home preium 64 bit
 
 

Hi Yard Dog

No luck ...the same screen keep popping up.



Thanks
Cheers
Thai
My System SpecsSystem Spec
16 Dec 2014   #13
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Quote   Quote: Originally Posted by Yard Dog View Post
Please retry, seems you are not in the Bios yet. post results of a retry . If not. in BIOS. you may not be pressing F2 at proper time. It can be tricky. look for splash screen,, then tap F2 key .
@yarddog : That is a InsydeH20 BIOS screen.

@QT2014 : I'm a bit confused though by your statement; Down load the original from Sony website 5 times and every time it said successfully download but when I go to the device manager it isnít there.

Did you launch the install after downloading it?

If the install fails, try launching the install one more time, but stop at the screen just before the install begins.
Navigate to your Temp folder and peek inside a few of the most recent folders - you're looking for the expanded install files.

Copy that folder to a safe location (not in temp)
Launch Device manager and update the Ethernet driver there
Select browse computer
in the driver location field, type the folder name and location that you copied (you might have to hit the "Have Disk" button, I can't remember.
Device manager should find the .inf file and place the files in the correct locations.
My System SpecsSystem Spec
.

16 Dec 2014   #14
maxie

windows 7 home 64bit
 
 

Please post the Model Number of your Laptop ... It is not a good sign that the Network Controller does not even show in the BIOS ....
My System SpecsSystem Spec
17 Dec 2014   #15
QT2014

window 7 home preium 64 bit
 
 

Hi Maxie

FYI

Thanks
Thai


Attached Images
Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-system-information.png Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-ehternet-driver-website.png 
My System SpecsSystem Spec
17 Dec 2014   #16
QT2014

window 7 home preium 64 bit
 
 

Hi Slartybart

Thanks for the advice. Please see the screen shots of how I downloaded the new Ethernet driver from the Sony website. I am not sure what else I need to do besides downloading the file and following the instructions.
Thank You Very Much
Cheers
Thai


Attached Images
Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-ehternet-driver-website.png Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-pt1.png Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-pt2.png Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-pt3.png 
My System SpecsSystem Spec
17 Dec 2014   #17
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Thanks QT,

Are those old screenshots or did you try to install again?

The actual installation files are wrapped in the installer package, when you install the software (driver in this case) the files have to be 'unwarapped'. Then you can use Device Manager to install from the 'unwrapped' location (usually your TEMP folder, but could be under C:\ or C:\Windows. The trick is finding the 'unwrapped' folder. I look in those three folders and sort by date - if the folder was created about the same time as I started the install, that I look in the folder to confirm it is indeed the install files.

The other trick is making a copy of that folder before the install package cleans up (usually when you press finish-so don't press finish until you copy the driver files).

Once you have the 'unwrapped' install folder copied, launch Device manager and update driver - select browse, not search.
Enter the location of the 'unwrapped' install folder in the location box (it should be looking for a .inf file)

It might also help members if you provided a system report, I'm partial to Speccy
Please follow this tutorial to provide the current operating environment of your machine.
Speccy - Publish Snapshot of your System Specs

Thanks
My System SpecsSystem Spec
17 Dec 2014   #18
maxie

windows 7 home 64bit
 
 

Could you Please Post a Link to the Toshiba Website for your Drivers ? ....
My System SpecsSystem Spec
17 Dec 2014   #19
QT2014

window 7 home preium 64 bit
 
 

Hi Maxie
Here is the Sony Website

Support for SVT13116FG : T Series : VAIO&reg Notebook & Computer : Sony Asia Pacific

Thanks
Thai

Hi Slarty

It is going to take me a while to understand what you are saying. I will get back to you and let you knows if it is working or not.

Thanks
Thai
My System SpecsSystem Spec
17 Dec 2014   #20
QT2014

window 7 home preium 64 bit
 
 

Hi SlartyBart

By the way the screen shots are new.
Thanks
Thai
My System SpecsSystem Spec
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 Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011




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