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Windows 7: Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011

12 Dec 2014   #1
QT2014

window 7 home preium 64 bit
 
 
Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011

Please help

I recently had problems with my local network connection. Sony tried to help me fix this problem by reinstalling the original driver- REDETH-00265707-0042.EXE, however, this did not work. I have lost the realtek PCIeGBE completly from my laptop. Since I have tried to have my laptop fully recovered to its original state twice, but it has not seemed to work. I have contacted Sony on five ocassions but they don't seem to know what is going on. Please help me!

By the way I do a recovery on my laptop I have a message that “the following program did not install completely: Ethernet Driver ( Realtek) “

Thanks
Thai


My System SpecsSystem Spec
.
12 Dec 2014   #2
RogerR

7 x64 Ultimate
 
 

Have you tried updating the driver from Device Manager?
Network Adapters > Realtek >Update driver >Search automatically
My System SpecsSystem Spec
13 Dec 2014   #3
QT2014

window 7 home preium 64 bit
 
 

Hi Roger

I did exactly what you have suggested but nothing show up. Down load the original from Sony website 5 times and every time it said successfully download but when I go to the device manager it isnít there.
Thanks
Thai
My System SpecsSystem Spec
.

13 Dec 2014   #4
QT2014

window 7 home preium 64 bit
 
 

Hi Roger

This the screen shots of the Device manager and the network adapter.

Cheers
Thai


Attached Thumbnails
Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-network-adapter.png  
Attached Images
Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-device-manager.png 
My System SpecsSystem Spec
13 Dec 2014   #5
maxie

windows 7 home 64bit
 
 

Check in the BIOS to see if the Network Controller is enabled ...
My System SpecsSystem Spec
14 Dec 2014   #6
QT2014

window 7 home preium 64 bit
 
 

Hi Maxie

How do I check the BIOS and where can I find this BIOS function?
Thank You Very Much
Cheers
Thai
My System SpecsSystem Spec
14 Dec 2014   #7
maxie

windows 7 home 64bit
 
 

Turn on or restart your Sony VAIO computer, allowing it to show its initial splash screen or main logo. Press the “F2” key on your keyboard to enter the BIOS. Press the key several times if necessary before the operating system loads. Modify the required BIOS settings should be under the Advanced Tab ....
My System SpecsSystem Spec
16 Dec 2014   #8
QT2014

window 7 home preium 64 bit
 
 

Hi Maxie
Thanks for your advice. I will give it a go and let you know how I go.
Thank You Very Much !
Cheers
Thai
My System SpecsSystem Spec
16 Dec 2014   #9
QT2014

window 7 home preium 64 bit
 
 

I did as you suggested, but I cannot see any BIOS on the screen. Please see my screen shot.
Wondering if I am in the right place?
Thanks
Cheers
Thai


Attached Thumbnails
Missing Realtek PCIe GBE Family Controller Ver.7.48.823.2011-f2-advance.png  
My System SpecsSystem Spec
16 Dec 2014   #10
Yard Dog

Win 7 Home Premium SP1 32 bit
 
 

Please retry, seems you are not in the Bios yet. post results of a retry . If not. in BIOS. you may not be pressing F2 at proper time. It can be tricky. look for splash screen,, then tap F2 key .
My System SpecsSystem Spec
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