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Windows 7: Default Gateway Not Available

29 Dec 2014   #1
MarkL20

Windows 7 64 Bit
 
 
Default Gateway Not Available

Hello all,

I have been experiencing problems with the above error message - I use the Windows network trouble-shooter to resolve the problem and Windows proceeds to reset the network adapter and all is fine again until next time.

This problem used to happen once every few days but since I updated to the latest network card drivers the problem is happening every few hours.

I am using Windows 7 Ultimate Edition 64 Bit and my Network adapter is a Broadcom Netlink Gigabit Ethernet Adapter. My modem is the BT (British Telecom) Home Hub 4.

If you need any other information from my system please ask and I'll post them for you.

Any help would be greatly appreciated.

My IP Config details are as below:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Mark n Em>ip config/all
'ip' is not recognized as an internal or external command,
operable program or batch file.
C:\Users\Mark n Em>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : MarknEm-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet #2
Physical Address. . . . . . . . . : F0-4D-A2-DC-9B-41
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::548d:a50c:b71f:1af8%29(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 30 December 2014 02:33:32
Lease Expires . . . . . . . . . . : 31 December 2014 02:33:31
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 502287778
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-33-9F-32-00-22-75-AA-90-99
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : F0-4D-A2-DC-9B-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : C0-CB-38-BA-1F-61
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FD8D1EC6-E4F4-40DE-9A91-8B95F9A0772C}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:2076:1b1f:3f57:febc(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2076:1b1f:3f57:febc%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{9F9ACC6B-F88E-446B-8C49-31E20607FC0B}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Mark n Em>

Many thanks
Mark


My System SpecsSystem Spec
.
30 Dec 2014   #2
maxie

windows 7 home 64bit
 
 

Hi Mark ... Welcome to Seven Forums ... Could many causes for the issue you are having ... Which Version of the Driver did you update to ? ...

Have you tested in Safe Mode with Networking ? ...


Can you Please Post the Model Number of your Computer ...


It would also be helpful if you tell us what Steps you have already taken to resolve the issue ...
My System SpecsSystem Spec
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