Can't connect to internet after installation.


  1. Posts : 2
    Linux Ubuntu 64-bit
       #1

    Can't connect to internet after installation.


    New install on a new 1Tb hard drive straight out of the wrapping. Win 7 Home Premium 64-bit, OEM DVD bought from Amazon. The internet icon has a red cross on it, meaning no connection, and several re-boots hasn't cured it. But there is nothing wrong with my connection. I have a second hard drive which if I boot from it I connect instantly. How can I resolve this?
      My Computer


  2. Posts : 265
    Windows 7 Pro
       #2

    are any questionmarks showing in Device Manager?
      My Computer


  3. Posts : 330
    Microsoft Windows 7 Professional 64-bit SP1
       #3

    Terpsichore said:
    New install on a new 1Tb hard drive straight out of the wrapping. Win 7 Home Premium 64-bit, OEM DVD bought from Amazon. The internet icon has a red cross on it, meaning no connection, and several re-boots hasn't cured it. But there is nothing wrong with my connection. I have a second hard drive which if I boot from it I connect instantly. How can I resolve this?
    Did you install the drivers using a driver disc from whatever brand of computer you have? If you did a clean install, but did not insert said disc (assuming you have one) you may have to go to the companies website and manually download (to a zip drive or what have you) and install the driver(s)

    I bought my current laptop (just a dell shell with the Mobo, no hard drive or RAM) but it had no disc only the installation disc, so after I put it all together, I had to use my service tag number and grab the updated drivers from the site
      My Computer


  4. Posts : 2
    Linux Ubuntu 64-bit
    Thread Starter
       #4

    Berkey said:
    Did you install the drivers using a driver disc from whatever brand of computer you have? If you did a clean install, but did not insert said disc (assuming you have one) you may have to go to the companies website and manually download (to a zip drive or what have you) and install the driver(s)
    Ah, that did the trick. I'd forgotten I even had a disk. Had to search for it, but I'm up and running now. Thanks.
      My Computer


  5. Posts : 330
    Microsoft Windows 7 Professional 64-bit SP1
       #5

    Terpsichore said:
    Berkey said:
    Did you install the drivers using a driver disc from whatever brand of computer you have? If you did a clean install, but did not insert said disc (assuming you have one) you may have to go to the companies website and manually download (to a zip drive or what have you) and install the driver(s)
    Ah, that did the trick. I'd forgotten I even had a disk. Had to search for it, but I'm up and running now. Thanks.
    no problem, glad to help
      My Computer


 

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