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Windows 7: Cant get Internet on new Win 7 install Wire or Wifi

06 Feb 2015   #1
oxicottin

7/32 & 64 bit, 10/32 & 64 bit
 
 
Cant get Internet on new Win 7 install Wire or Wifi

Hello, a friends laptop PC recently lost the Hard Drive just out of warranty and Gateway wont help him without more money so I said I would. I got him a new HD and Win 7 (Had Win 8 installed ) and installed and everything went fine. The laptop PC is working but has no internet connection OR wireless connection.

I went onto Gateways website and downloaded some drivers that said wireless for the laptop but still have no internet connection by cable or WiFi.

The Laptop is a Gateway NE56R34U with 64 bit Win 7.

Thanks!


My System SpecsSystem Spec
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06 Feb 2015   #2
maxie

windows 7 home 64bit
 
 

Hi ... What was the Original OS Windows 8 or Windows 8.1 ? ...

Are there any errors in the Device Manager ? ...
My System SpecsSystem Spec
06 Feb 2015   #3
oxicottin

7/32 & 64 bit, 10/32 & 64 bit
 
 

Im not sure the sticker says Windows 8 and my friend isn't very PC knowledgeable so im not even going to ask. I would say 8 because he has had it for a while. I looked in device manager and I am getting a yellow explanation under a "Other Devices" and it says network controller. I did a little searching and found a video HERE that showed how to get the hardware ids of the controller which I did. I did a search and there are so many different things to download I have no clue. Below is the ids...

Network Controller
PCI\VEN_168C&DEV_0032&SUBSYS_661711AD
My System SpecsSystem Spec
.

06 Feb 2015   #4
maxie

windows 7 home 64bit
 
 

The Hardware ID relates to Atheros Wireless LAN Driver 10.0.0.38 39.8 MB 2014/01/13


Drivers & Downloads
My System SpecsSystem Spec
06 Feb 2015   #5
oxicottin

7/32 & 64 bit, 10/32 & 64 bit
 
 

Ok I got it working, when you asked me what version windows did it used to have it intrigued me to try the Win 8 drivers and they worked. Wounder why the windows 7 drivers do not? Thanks!
My System SpecsSystem Spec
06 Feb 2015   #6
maxie

windows 7 home 64bit
 
 

Most welcome ... That site looks a bit messed up with the Drivers ..

Some for Windows 7 both OS Versions ..

Then you have Windows 8 and 8.1 Drivers ..

Just to confuse things there are Drivers from Windows 7 to Windows 8 Upgrade ..


All the Drivers are slightly different Versions ...
My System SpecsSystem Spec
06 Feb 2015   #7
oxicottin

7/32 & 64 bit, 10/32 & 64 bit
 
 

I tried the from windows 7 to windows 8 drivers first and they didnt work then I tried the windows 8 drivers and they worked. I never tried the windows 8.1 drivers...
My System SpecsSystem Spec
06 Feb 2015   #8
maxie

windows 7 home 64bit
 
 

You got it sorted that is the main thing ...
My System SpecsSystem Spec
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 Cant get Internet on new Win 7 install Wire or Wifi




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