Default Gateway is not available


  1. Posts : 4
    Windows Home Premium x64
       #1

    Default Gateway is not available


    I keep losing connections to the internet and "Default Gateway is not available" is the reason every time. I have tried reseting my router and that hasn't worked. It has been happening since I did a factory restore a few weeks ago. Phones and other computers on the same router work. Here is my info, if you need more just let me know.


    HP Pavilion g7-2010nr

    1. Wireless
    2. Cox Communications
    3. Cable
    4. Netgear CG3000D-RG
    5. Avast


    IPCONFIG:



    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Sac-HP
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Ralink RT5390R 802.11b/g/n 1x1 Wi-Fi Adapter
    Physical Address. . . . . . . . . : 84-4B-F5-68-FF-23
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::8463:e0b5:2436:eff8%13(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Tuesday, February 10, 2015 5:41:17 PM
    Lease Expires . . . . . . . . . . : Tuesday, February 10, 2015 6:41:22 PM
    Default Gateway . . . . . . . . . : 192.168.0.1
    DHCP Server . . . . . . . . . . . : 192.168.0.1
    DHCPv6 IAID . . . . . . . . . . . : 226774005
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-55-81-A4-28-92-4A-3F-9A-EF
    DNS Servers . . . . . . . . . . . : 68.105.28.12
    68.105.29.12
    68.105.28.11
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
    Physical Address. . . . . . . . . : 28-92-4A-3F-9A-EF
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{754EBCA9-7307-4D8E-A6C5-76E49EC286C1}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{FAD46C0B-AEF5-4C5F-BD6F-846438A21D4A}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 11:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1c9b:92d:b943:d658(Preferred)
    Link-local IPv6 Address . . . . . : fe80::1c9b:92d:b943:d658%15(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
      My Computer


  2. Posts : 265
    Windows 7 Pro
       #2

    did you try renewing your IP?

    In Command Prompt, run:

    ipconfig /release
    ipconfig /renew
      My Computer


  3. Posts : 4
    Windows Home Premium x64
    Thread Starter
       #3

    I haven't tried that yet. I will report back if I have anymore problems.
      My Computer


  4. Posts : 4
    Windows Home Premium x64
    Thread Starter
       #4

    I haven't been able to respond, but it keeps happening. That fix did not work. I have it happen 5 times in the last 10 minutes.
      My Computer


  5. Posts : 265
    Windows 7 Pro
       #5

    Your IP settings are fine. I would start with uninstall and reinstall of the adapter drivers.
    Do the other computers on your network also connect wireless-ly?
      My Computer


  6. Posts : 4
    Windows Home Premium x64
    Thread Starter
       #6

    I have uninstalled and reinstalled the drivers before. Yeah 1 laptop and 3 phones also connect wireless and have no problems. It happens almost every time I move my laptop to another room or let it sit idle for a few. And then sometimes it just happens out of the blue.
      My Computer


  7. Posts : 265
    Windows 7 Pro
       #7

    If you have a different wifi adapter (maybe from another computer) I would use it on this laptop and see if the problem persists.
      My Computer


  8. Posts : 1,618
    Win7 Home Premium x64 W10Pro&Home
       #8

    Check the adapters properties, power management tab, uncheck the box says 'Allow the computer to turn off this device to save power.'
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:44.
Find Us