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Windows 7: Laptop randomly losing Internet connection

20 Feb 2015   #1
infogaby

WIndows 7 home 64 bit
 
 
Laptop randomly losing Internet connection

we have 2 laptops both windows 7 wireless one is loosing constantly internet the other laptop stays on fine no problems

nothing has changed, the one dropping the connection uses Kaspersky for years now, no new programs installed etc
any idea what this could be?

any help will be appreciated


My System SpecsSystem Spec
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23 Feb 2015   #2
2xg

Win7 & Win8 64bit
 
 

Hi there,

Can you please provide us a screen capture of the Xirrus Wi-Fi Inspector?

Might be worth it to scan your computer for possible virus/malware infections. You may use the free SuperAntiSpyware and Eset online scanner. Test you connection after.
My System SpecsSystem Spec
24 Feb 2015   #3
infogaby

WIndows 7 home 64 bit
 
 

hi I will scan the laptop tonight
I also used a wired connection and it worked great

will post findings of virus scan
My System SpecsSystem Spec
.

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 Laptop randomly losing Internet connection




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