5 bars no internet access

If he is daisy chaining another router he needs to turn off the seconds router DHCP setting. Or else you will not get a valid IP address, also if this is for customers I would strongly suggest he gets a router that can have two V-Lans and have one for his home and the other for his customers (this way they can not go into his network and he can not go into theirs). If you can get the model of the second router I can show you what he needs to turn off. It may also have an option to be a strict access point only.

I'm looking through that model's manual and it is a very a good device he grabbed (he did his homework) If it is not already being used I would set it up in access point mode and have one VID And make that VID restricted so it can only see that VID. If his main router supports VLAN's then in when creating the SSID he can put two there and if the main understands it then only him can see VLAN 1 (for testing purposes I would do this after it works all the time only) If I were him I would also filter the mac address's on his main so that only the ones he knows for sure can enter his VLAN (find the mac of the extender and add it to the mains white list, also make sure that his main has the mac for the pc he uses in the white list before activating filtering). But back to the connection issue, In the main status location when it is not working but you are connected to access point, does the device LAN IP match a IP on the main router's DHCP table (I would Make the DHCP of that router reserve the address for this device so that it is always static).

I hope I have not made this more confusing for you. If you need clarification of some things let me know. The Info I got this from is this http://www.engeniustech.com/resource...nual_v.1.1.pdf

The steps In order I would take to trouble shoot should do this:

1. On main router find in the DHCP table the IP of the extender and make sure its is reserved and never expires.
2. set SSID on the extender to restrict the VID so it is safer for the patrons and your friend.
3. Check to make sure the extender is using the correct LAN IP (should be the static one you set on the main) Then try to connect to it again.

Best of luck
rvcjew

EDIT: forgot to add the images sorry.

Pipepro said:

I am very confused but with all this information and advice I'm hoping to work it all out. I will check on his IP address being the same as the repeater. Thank You so very much

No problem if you got the model of his main I can show you the the screens I mean.

I don't know what hardware revision he has (a vs b) but I am going to assume its firmware is about the same from my experience. The top most tab will be Setup and left most will then be LAN Setup to get to this screen then if he scrolls down should show the pic I linked. Once there he can click down on the list to the right of the entry's and pick the device he wants to make reserved (static in the DHCP) Once he adds that and applies it will never change it. Using the list on the right should auto fill for him the IP, MAC address and name of the device. Got this info from here: ftp://ftp2.dlink.com/PRODUCTS/DIR-60...AL_1.00_EN.PDF

Pipepro said:

going to give this a try today or tomorrow thanks again. I will report back

Alright best of luck.