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Windows 7: Fresh install of Win7 on my desktop and I can't get online.

24 Mar 2015   #1
noclueblue

Win7 Home Premium 64-bit
 
 
Fresh install of Win7 on my desktop and I can't get online.

I was using the Win7 forum but it took half of forever to post. Anyway this is going to be a hell of an introduction. I'm 62 and a basket case. I'm trying, Lord knows I'm trying but a brain tumor cut me down. That couple with other health issues makes me very disabled and I'm 100% service-connected vet with physical, emotional and mental issues. I'm in a strange and confusing megalopolis, Dallas, having been brought here my son and virtually abandoned. I'm in independent living in an assisted living place and I despise it. I'm alone and have no help.

Enough I did a fresh install on my desktop and HP quad core and I can't connect to the internet. My carrier is Verizon and though good, they're very hard to deal with employing "virtual agents." I don't know what else to say, I've turned into a dummy. I've built 5 websites but now geekspeak is like a foreign language. I'm a writer and was a games producer; I'm still trying but it a struggle for me just trying to keep my computers alive. I'm on a fixed income and I'll freely admit I'm a fool. I'm trying so hard but life has gotten too fast for me.

I'm getting on a plane tomorrow for GaryCon in Wisconsin, an rpg con honoring the originator of the hobby. I'd much rather be dead than alive but that'll never happen by my hand. I'll probably have time for a quick check here before I have to leave.

I'm from a different era, things were simpler, seems everything in the 21st century is complicated. Any help would truly be appreciated.


My System SpecsSystem Spec
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24 Mar 2015   #2
carwiz

Windows 7 Pro-x64
 
 

62? You're a young wiper-snapper.

Click on the Start Orb, right click on Computer then select Manage.
In the left pane, click on Device Manager.
In the center pane, expand Network Adaptors.

Post a snip of what you see there.

Use this tutorial for posting images or files to the forum:
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
24 Mar 2015   #3
carwiz

Windows 7 Pro-x64
 
 

"...fresh install on my desktop and HP quad core..."

Also, can you be more specific on the PC your have? Is it an HP computer? If so, what model? Include all numbers and letters in the model number.
My System SpecsSystem Spec
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24 Mar 2015   #4
noclueblue

Win7 Home Premium 64-bit
 
 

I might as well say I'm not enamored with MS, I hate IE and Bing. I run Firefox even I have a hard time managing it.
My System SpecsSystem Spec
24 Mar 2015   #5
noclueblue

Win7 Home Premium 64-bit
 
 

Like I said, it takes me awhile to figure things out.


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Fresh install of Win7 on my desktop and I can't get online.-adapters.png Fresh install of Win7 on my desktop and I can't get online.-hidden.png Fresh install of Win7 on my desktop and I can't get online.-manage.png 
My System SpecsSystem Spec
24 Mar 2015   #6
noclueblue

Win7 Home Premium 64-bit
 
 

I'm so helpless on these contraptions, I'm willing to let people under the hood. I have no privacy any more
My System SpecsSystem Spec
24 Mar 2015   #7
noclueblue

Win7 Home Premium 64-bit
 
 

The WAN adapters all work but evidently aren't what I need.
My System SpecsSystem Spec
24 Mar 2015   #8
carwiz

Windows 7 Pro-x64
 
 

We still don't know what PC you have.

What network service does your location provide? Do they even have a WAN available?

In the bottom right corner of the screen, there's a network status icon. It will probably be red bars. Right click on it and select Troubleshoot Problems. Let it run to completion. It should give details of the results. What is the results from that?
My System SpecsSystem Spec
25 Mar 2015   #9
noclueblue

Win7 Home Premium 64-bit
 
 

It's an HP my provider is Verizon.
My System SpecsSystem Spec
25 Mar 2015   #10
doctore

Windows 7 Pro
 
 

You need to install the drivers for your network adapter.

Go to the HP support website, enter you PC model and download the NIC drivers.
My System SpecsSystem Spec
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 Fresh install of Win7 on my desktop and I can't get online.




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