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Windows 7: "No Internet Access" periodically, Excellent Wi-Fi signal..

30 Mar 2015   #11
pyff123

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by DMHolt57 View Post
I would try changing the DNS addresses to 8.8.8.8 and 8.8.4.4 to see if its a dns problem.

how do I do that? would you recommend changing my MAC filters in my wireless settings, and adding the MAC address of my laptop to the list manually? could it possibly be a problem with IPV4/IPV6 conflicting with one another? and try disabling IPV6? Sorry, just trying to go over all my options


My System SpecsSystem Spec
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30 Mar 2015   #12
pyff123

Windows 7 Professional x64
 
 

I'll try anything lol

EDIT: anything that isn't calling Bright House, and trying to get a new modem
My System SpecsSystem Spec
30 Mar 2015   #13
DMHolt57

 
 

They have some scan tools available at our sister forum, PCHelpforum.com that can do more indepth scans. The ipv6 can be unchecked for testing purposes, and the dns in the ipv4 properties of the adapter can be changed to see if that could be the problem. I have three networks on three different routers and six different wifi radios, sometimes they just want to be difficult...lol. And, if you are using mac access/block in the router, you need your laptop address allowed in the list. And you can turn off the MAC filter during testing to see if thats part of it.

If all else fails, start over, reset modem with paperclip, let it repower and initialize then connect a cable to one of the lan ports and to your powered down laptop, power up and if your laptop is working right, it should find the network on the ethernet cable, which would be best for gaming anyway...
My System SpecsSystem Spec
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30 Mar 2015   #14
pyff123

Windows 7 Professional x64
 
 

I'm in my modem settings, I see for some reason I have "Wireless 2.4 GHz Setup" (ROUTER1, for ex.) which is the password I made, and also use to connect to my router wirelessly (enabled). This must be the connection I use. But for some reason, I have a "Wireless 5 GHz Setup" (Router2) enabled, but with a default password set by ISP, a password/connection Ive never used/connected to.. I connect to ROUTER1, so should i just disable this 5GHz ROUTER2?

EDIT: disabling IPV6 did nothing, still seeing problem.. also, should I try to just disable WPS? would that possibly help?
My System SpecsSystem Spec
30 Mar 2015   #15
DMHolt57

 
 

I prefer to use a dual band dongle and connect with the 5G. Faster and less interference. But, if your hardware is only able to use 2.4, you can turn off the broadcast of the 5G network. WPS is considered a security risk and is suggested that it not be used.
My System SpecsSystem Spec
30 Mar 2015   #16
pyff123

Windows 7 Professional x64
 
 

Do you suggest disabling WPS/Firewall within the router? I know its unsafe, but I'm desperate.

EDIT: but its probably not causing my disconnects? Disabled that 5G from broadasting, disabled WPS.. considering unchecking Firewall in my modem settings? I'll keep you posted after testing those 2 changes
My System SpecsSystem Spec
30 Mar 2015   #17
DMHolt57

 
 

The firewall is your first line of defence. The Windows Protected Setup is where you push a button on the router then push a button on the adapter and its setup. Opinion is that it can allow the router to be compromised.
My System SpecsSystem Spec
30 Mar 2015   #18
sixwheeler2011

Windows 7 Ultimate x64
 
 

Hello pyff123 ,
I think that the comminication between Mach and router needs to be reset
exampl. ( the Winsocket)

Just a thought you can try this in a Admin Command prompt:
type-
netsh winsock reset (hit enter key)
then
after tells you that this was successful and a reboot is needed-
type-
ipconfig(space)/flushdns (hit enter)
at the next prompt type-
ipconfig (space) /registerdns (hit Enter key)

last type exit and then reboot the system-
My System SpecsSystem Spec
30 Mar 2015   #19
pyff123

Windows 7 Professional x64
 
 

sixwheeler, thank you for your suggestion, and I apologize for my delayed response..

attached is an image of my ipconfig after properly typing the commands, in order, like you listed, and a reboot.

I must note, that on the step before exit, it said something about all errors showing in 15 minutes.. I wasnt supposed to wait 15 minutes after the last command, before typing exit, and rebooting, was I?


Attached Thumbnails
"No Internet Access" periodically, Excellent Wi-Fi signal..-ipconfig.png  
My System SpecsSystem Spec
30 Mar 2015   #20
pyff123

Windows 7 Professional x64
 
 

I haven't had a problem since disabling WPS, and also that "ROUTER2" (2nd broadcast).. is it possible that ROUTER2 was trying to communicate to my laptop, and in doing so, was interfering with the signal from "ROUTER1"? like my laptop was trying to receive both communications at once, causing a brief disrupt of internet connectivity? sorry if I sound dumb

EDIT:and by ROUTER1 and ROUTER2, these were a 2.4GHz and 5 GHz Wireless Connections, both on the same MODEM.. I dubbed the names, dumb to use a confusing name like router... but i only use the 2.4GHz one ("ROUTER1") so i disabled the 5GHz one and disabled WPS, and that seemed to possibly fix it.. been problem free for about an hour, ill keep you guys posted, thanks in advance!
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 "No Internet Access" periodically, Excellent Wi-Fi signal..




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