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Windows 7: "No Internet Access" periodically, Excellent Wi-Fi signal..

30 Mar 2015   #1
pyff123

Windows 7 Professional x64
 
 
"No Internet Access" periodically, Excellent Wi-Fi signal..

Hello,

I don't know where I should start my search for answers to my problem, so I'll start here, in hopes that it may be something with Windows..

I'm sitting right beside my ARRIS TG1672G wireless modem. I've tried connecting via ethernet cord, and it just would not work.. but regardless, I have 5 bars of signal (Excellent) over Wi-Fi, connected through WPA2-Personal.. this NEVER changes. I don't receive any lag when playing World of Warcraft, and if I do, it doesnt affect my gameplay at all. However, periodically, and I'd say its almost every 30 minutes now, I disconnect from WoW, and when I go to my desktop, my Wi-Fi signal says Excellent, but now my connection displays the message "No Internet Access". I've found the quick fix for this, opening CMD prompt, and typing ipconfig /renew, and although I get the message that basically ipconfig cant work "without the devices plugged in" (which I've assumed just means because I'm on wireless) immediately my connection switches to the "loading icon" then comes back to display my 5 bar signal, and now no longer displaying this message, and restoring my access to the internet.

Given this information, how periodically it is, how I fix it, and the fact that I have an excellent, steady signal, what could be causing these frequent disconnect, and my connection "losing internet access"?

Thank you so much ahead of time, I just can't figure this out, and its becoming a nuisance, as I'm in groups with others, and I disconnect


My System SpecsSystem Spec
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30 Mar 2015   #2
pyff123

Windows 7 Professional x64
 
 

this is my ipconfig /all without the problem occurring


Attached Thumbnails
"No Internet Access" periodically, Excellent Wi-Fi signal..-ipconfig.png  
My System SpecsSystem Spec
30 Mar 2015   #3
DMHolt57

 
 

Look in the properties for your adapter for wifi, check the power management tab at top and uncheck 'Allow the computer to turn off this device to save power'.
When you plug in an ethernet cable, it should disable the wifi by default, you may have to go in the properties for the NIC and add the gateway address of the router.
Wireless phone bases and microwave ovens can cause interference to wifi as well as location of the router, it should be high and away from walls, not tucked into a shelf.
Something really screwy with your lease time for the adapter...
My System SpecsSystem Spec
.

30 Mar 2015   #4
pyff123

Windows 7 Professional x64
 
 

right now, I can't find any ethernet cords, so I would like to try to fix this wireless problem, because I'm sitting right beside the modem, and get Excellent signal, no interference.. just something is causing it to periodically go "No Internet Access, yet my signal is still connected, and Excellent (5 bars). I go into CMD, ipconfig /renew, and its fixed.. but this is only a quick fix, and annoying to do every 30 minutes when I'm booted from my game.

EDITED: by fixed, I mean once I type "ipconfig /renew", the "No Internet Access" message goes away from my connection status, and I can reconnect to my game.

EDIT2: Sorry if I confused you about connecting wired, that was awhile back. Ive given up. Now I just want to fix this problem with my wireless connection (I'm not trying to connect an ethernet at the moment, im using solely wireless connection)
My System SpecsSystem Spec
30 Mar 2015   #5
DMHolt57

 
 

I'm assuming this is an ISP provided modem/router, if you have not changed anything, then call them and see why it lists the wrong date for the lease period, may be defective.
My System SpecsSystem Spec
30 Mar 2015   #6
pyff123

Windows 7 Professional x64
 
 

thats weird.. I have no clue.

EDIT: Yes, it was provided by my ISP. okay, I will try that. Hopefully thats not it, and maybe somebody else will know the answer
My System SpecsSystem Spec
30 Mar 2015   #7
pyff123

Windows 7 Professional x64
 
 

doing a new ipconfig /all, now my "lease obtained" changed to today's date...
My System SpecsSystem Spec
30 Mar 2015   #8
DMHolt57

 
 

I have never seen one revert that far back... was kinda shocking to see...
My System SpecsSystem Spec
30 Mar 2015   #9
pyff123

Windows 7 Professional x64
 
 

doesn't make sense.. is that all that you can conclude from my reports, that it just might be a defective modem?
My System SpecsSystem Spec
30 Mar 2015   #10
DMHolt57

 
 

Everything looks ok in the sense that it sees your gateway, I would try changing the DNS addresses to 8.8.8.8 and 8.8.4.4 to see if its a dns problem.
My System SpecsSystem Spec
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 "No Internet Access" periodically, Excellent Wi-Fi signal..




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