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Windows 7: Connected to WIFI, but says 'No Internet Access'

15 May 2015   #1
Garlotch

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 
Connected to WIFI, but says 'No Internet Access'

Hi,

My laptop is connected to the WIFI/Router, I have the right password and everything. The internet is sometimes working normally, but then sometimes it stops functioning properly. The little
'5 bars' symbol has a small yellow triangle next to it, and when I hover over it, it say's my Network Name, and then "No Internet Acess".

What could this be? Why? And how can I fix this?

Thanks!

P.S: Just before one of you asks, when I type ipconfig/all, into CMD, this is what appears:

Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Garlotch>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Garlotch-Laptop
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 18-67-B0-BE-CF-BE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Net
work Adapter
   Physical Address. . . . . . . . . : 50-B7-C3-E7-0D-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c54:2f:3c49:b422%13(Preferred)
   IPv4 Address. . . . . . . . . . . : ***.***.*.**(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, 16 May 2015 3:18:43 p.m.
   Lease Expires . . . . . . . . . . : Tuesday, 22 June 2151 10:29:09 p.m.
   Default Gateway . . . . . . . . . : ***.***.*.***
   DHCP Server . . . . . . . . . . . : ***.***.*.***
   DHCPv6 IAID . . . . . . . . . . . : 374388675
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-95-B5-76-A6-BE-CB-7E-13-32

   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       8.8.4.4
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 50-B7-C3-E7-0D-D0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EA52CA29-C0D9-4A3A-8391-CC192228DAD7}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{77D28C79-D816-4F4E-A673-F2E6967E8B5A}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{722E4379-07F9-4638-B2CE-142A59070CAB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes



My System SpecsSystem Spec
.
16 May 2015   #2
rvcjew

7 Pro x64, 10 Pro x64
 
 

What happens if you try to use the normal dns and not googles, also try "ipconfig /flushdns". Also under network and sharing center click the red X and see if it just resets the network adapter and fixes it.
My System SpecsSystem Spec
16 May 2015   #3
Garlotch

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by rvcjew View Post
What happens if you try to use the normal dns and not googles, also try "ipconfig /flushdns". Also under network and sharing center click the red X and see if it just resets the network adapter and fixes it.
I did the first two steps. I can't see a 'red x' under the 'Network and Sharing Center' though. Hopefully, it is resolved. I will post here if I see it again. Until then, thanks.
My System SpecsSystem Spec
.

16 May 2015   #4
rvcjew

7 Pro x64, 10 Pro x64
 
 

So it works now then? It may have been a fluke with your router giving you an ip address. If it happens again in network connections check to see if it has a valid ip address under status for the adapter. If it starts with 169 then it is not giving you a valid address.
My System SpecsSystem Spec
16 May 2015   #5
Garlotch

Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
 
 

Quote   Quote: Originally Posted by rvcjew View Post
So it works now then? It may have been a fluke with your router giving you an ip address. If it happens again in network connections check to see if it has a valid ip address under status for the adapter. If it starts with 169 then it is not giving you a valid address.
It started playing up again. As I said, it was fluctuating between access and no access. The two steps you gave me before didn't work. :/ I looked under the Adapter's IPv4, it starts with 192. So yeah, I assume it's valid.

Anything else I could try?? :/

Also more info: There have been storms, floods and tornado's in the area recently. Nothing had effected us directly, but our land-line phone, isn't working for some reason. So I guess there could be something out there in the wiring, causing problems?? Idk. I'm with 'Spark' btw.
My System SpecsSystem Spec
16 May 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

You can always try a factory reset of the router as a last resort, not a guaranteed solution but may help. Check documentation that came with the device to see how.

For now:

Open a cmd window:
ipconfig -all -> this will show you information about your network settings, find gateway IP and what IP the computer gets

open router/modem administration page, find what IP it is getting from ISP

Open few cmd windows, and run the below in each (no "): these commands just keep pinging until you close the cmd or CTRL+C:
ping "gateway IP here" -t
ping "computer IP here" -t
ping www.google.com -t

when you see the yellow triangle, check the cmd windows and see which ones fail. Try these until someone else more knowledgeable responds.
My System SpecsSystem Spec
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 Connected to WIFI, but says 'No Internet Access'




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