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Windows 7: MY internet connection randomly ceases

30 May 2015   #21
mikeybinec

Win 7 Professional 32 bit
 
 

First off, I am stunned that you havent secured your router management.. Well, that's an assumption on my part. Your username is admin, and your password will be __________ Just google your router model number.If you haven't secured your router, an example could be use admin and password admin, Or it could be user admin and password is <nothing> Note carefully, this is not for all routers. Some might be username <blank> and password admin, some might be admin admin. Google is your friend and will tell all

In this Linksys help page, the username is blank and the password is admin

Linksys Official Support - How to access the router&rsquo;s web-based setup page

Also, since you cannot access the router from your bad computer, use one of your other devices. On the bad computer get your IP address and MAC address and write it down. When you go to your other machine ( I have six machine in my house ) just do the 192.168.1.1 and when you are able to access the router management web page..

Hold on a sec, I'm new to the forum, I normally hang out at windowsbbs.com.. Let's see if I can insert a picture of my router --- EA4500

Cool, in my router mgmt. you can see all the devices connected to my router. Notice, that the IP addresses that the router has handed out to each device is specified. On the top is the reserved list, and what that means is I dont' want those devices asking the router for a leased IP address. One is my Win 2008 server and the other is a network attached storage. the bottom part are devices that get IP addresses from the router and the lease time, is, I think, one week. The bottom line is my username was admin, and the password was what I configured.. then go to dhcp reservations, or Local , or words to that effect and see if your bad device is in there




Attached Thumbnails
MY internet connection randomly ceases-ea4500.jpg  
My System SpecsSystem Spec
.
30 May 2015   #22
jamkid23

Windows 7 home Premium 64 bit
 
 

I updated the OP and now have access to my 'router management;however, I'm still not sure on what to do. I have also tried reinstalling the driver again.
My System SpecsSystem Spec
31 May 2015   #23
jamkid23

Windows 7 home Premium 64 bit
 
 

I reinstalled my driver and the problem actually got worse! I now only have about 15 minutes before my PC loses access again. Here are the results from pinging my MAC address: C:\Users\Jared>ping 255.255.255.0
Pinging 255.255.255.0 with 32 bytes of data:
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
PING: transmit failed. General failure.
Ping statistics for 255.255.255.0:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
I'm still not sure on what to do with my router; if the problem persists, I am probably just going to reinstall windows 7.
My System SpecsSystem Spec
.

31 May 2015   #24
mikeybinec

Win 7 Professional 32 bit
 
 

well, you can't ping 255.255.255.0 -- that's just a broadcast address or a subnet mask for an IP address.

First off, try an acquire an IP address for your bad machine.. In the bottom right hand corner of your desktop is you network notification icon. For a wireless you would have something like this:



See the bars? Do you have some kind of network icon right now

As for your router mgmnt. I can assume you can go into the web based router mgmt page and look around right?

I'll be hangiing around all day and will try to work with you on this
My System SpecsSystem Spec
31 May 2015   #25
jamkid23

Windows 7 home Premium 64 bit
 
 

Quote   Quote: Originally Posted by mikeybinec View Post
well, you can't ping 255.255.255.0 -- that's just a broadcast address or a subnet mask for an IP address.

First off, try an acquire an IP address for your bad machine.. In the bottom right hand corner of your desktop is you network notification icon. For a wireless you would have something like this:



See the bars? Do you have some kind of network icon right now

As for your router mgmnt. I can assume you can go into the web based router mgmt page and look around right?

I'll be hangiing around all day and will try to work with you on this
Thanks, I truly do appreciate it. I have access to my router now and my Ip address for the computer is 192.168.1.105
My System SpecsSystem Spec
31 May 2015   #26
mikeybinec

Win 7 Professional 32 bit
 
 

here's your command ping -n 100 192.168.1.105 It will ping your nic 100 times. After that ping your default gate way 100 times

ping -n 100 192.168.1.1

copy and paste the results no word wrap I'm looking for the time. I wanna see if they are degrading
My System SpecsSystem Spec
31 May 2015   #27
jamkid23

Windows 7 home Premium 64 bit
 
 

Quote   Quote: Originally Posted by mikeybinec View Post
here's your command ping -n 100 192.168.1.105 It will ping your nic 100 times. After that ping your default gate way 100 times

ping -n 100 192.168.1.1

copy and paste the results no word wrap I'm looking for the time. I wanna see if they are degrading
I will soon, is my default gateway my Ip address or is it just 192.168.1.1
My System SpecsSystem Spec
31 May 2015   #28
mikeybinec

Win 7 Professional 32 bit
 
 

well, IP addresses represent your computer. Your default gateway (router) is where your computer sends data to whereever. websites etc. Your router is also a dhcp server. It leases IP addresses to machines that request them. Your default gateway, aka the router is the 192.168.1.1.. Your bad machine got it's 1.105 address from your router.. so ping your computer first to check your network interface card, then ping the router. I still suspect you have a flakey nic or the router is blocking your bad computer from sending traffic to the outside world
My System SpecsSystem Spec
31 May 2015   #29
jamkid23

Windows 7 home Premium 64 bit
 
 

This is the data before the connection is lost

:C:\Users\Jared>ping -n 100 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
  • Reply from 192.168.1.1: bytes=32 time=19ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=79ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=143ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=45ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=64ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=45ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=78ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=60ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=37ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=10ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=34ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=7ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=26ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=172ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=38ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=23ms TTL=64
  • Request timed out.
  • Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=32ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=11ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=83ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=33ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=64ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=77ms TTL=64
  • Request timed out.
  • Reply from 192.168.1.1: bytes=32 time=94ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=79ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=27ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=130ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=66ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=35ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=7ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=59ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=68ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=132ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=62ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=30ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=53ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=31ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=59ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=17ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=21ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=112ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=18ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=56ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=66ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=99ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=20ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=50ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=19ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=114ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=10ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=17ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=22ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=11ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=18ms TTL=64

  • Ping statistics for 192.168.1.1:
  • Packets: Sent = 100, Received = 98, Lost = 2 (2% loss),
  • Approximate round trip times in milli-seconds:
  • Minimum = 1ms, Maximum = 172ms, Average = 30ms
  • C:\Users\Jared>ping 192.168.1.1
  • Pinging 192.168.1.1 with 32 bytes of data:
  • Reply from 192.168.1.1: bytes=32 time=10ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=8ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
  • Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
  • Ping statistics for 192.168.1.1:
  • Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
  • Approximate round trip times in milli-seconds:
  • Minimum = 1ms, Maximum = 10ms, Average = 6ms
  • C:\Users\Jared>

My System SpecsSystem Spec
31 May 2015   #30
mikeybinec

Win 7 Professional 32 bit
 
 

Your return times are not good.. (time = 143ms) you should be at 10 or less than. How far away are you from the router?

Also when you say the connection gets dropped please go into device properties and get a report on the wireless nic.. On your desktop right click on My Computer, left click on Properties, left click on device manager, left click on Network Adapter



what is the report on your wireless nic
My System SpecsSystem Spec
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