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Windows 7: MY internet connection randomly ceases

20 May 2015   #1
jamkid23

Windows 7 home Premium 64 bit
 
 
MY internet connection randomly ceases

Despite my wireless adapter still being lit up, my connection to the internet randomly stops after a period of time and only a reboot can bring it back.After a random period of time, internet access to my computer ceases and only a reboot can bring it back; it states "limited access" and I have no connection. All my drivers are fully updated and I have already tried flushing DNS. If I try to restart or shut down using the start menu when this happens, a BSOD occurs stating driver power state failure. When I used driver verifier, it says A device driver attempting to corrupt the system has been caught and creates a BSOD. After the internet cuts off, I can no longer access network and sharing center (attempting causes explorer.exe to stop working). Bluescreen view states that ntoskrnl.exe are the cause of the power state failures. No problem arises when I use safe mode with networking. My computer specs are:
OS:Windows 7 Home Premium
AMD Athlon(tm) II X2 255 Processor 3.10 Ghz
Ram:4 GB
System Type:64-BIt Operating System
Graphics Driver:Nvidia Geforce 210
Audio:Nvidia High definition Audio

My Wireless Adapter:Belkin F5D8053 N Wireless USB Adapter #9.

I have no spare wireless adapters. I have not tried and cannot easily try a direct hookup from my router to my PC. I have already tried moving my adapter to a different port.
This problem has been occurring for months and I have no restore point. Edit: Bluescreen view states 053015-19047-01.dmp
5/30/2015 7:30:35 PM DRIVER_POWER_STATE_FAILURE 0x1000009f
00000000`
00000004
00000000`
00000258 fffffa80
`03b51b50
fffff800`
037c9510
ntoskrnl.exe
ntoskrnl.exe+770aa NT Kernel & System
Microsoft® Windows® Operating System
Microsoft Corporation
6.1.7601.18839 (win7sp1_gdr.150427-0707) x64
ntoskrnl.exe+770aa
C:\Windows\Minidump\053015-19047-01.dmp
2 15 7601 466,768 5/30/2015 8:48:57 PM


My System SpecsSystem Spec
.
21 May 2015   #2
jamkid23

Windows 7 home Premium 64 bit
 
 

No more BSOD when I shutdown. However, I still have internet problems.
My System SpecsSystem Spec
28 May 2015   #3
jamkid23

Windows 7 home Premium 64 bit
 
 

I'm going to attempt a restart to fix the problem, I don't have the installation disk so is there anything I should know before I attempt?
My System SpecsSystem Spec
.

28 May 2015   #4
mikeybinec

Win 7 Professional 32 bit
 
 

are you using a router? They do go bad. On the average, with 24 hour operation, they last about three years. When you say that you have lost internet connection, can you go into DOS and try pinging google or yahoo?
My System SpecsSystem Spec
28 May 2015   #5
jamkid23

Windows 7 home Premium 64 bit
 
 

I am using a router and the problem isn't apparent on any on my other devices. After it happens, ping 8.8.8.8 will not work; the problem hasn't shown up in safe mode however.
My System SpecsSystem Spec
29 May 2015   #6
GokAy

Windows 7 Ultimate x64 SP1
 
 

How about if you ping the router?
copy/paste "ipconfig -all" results from cmd
My System SpecsSystem Spec
29 May 2015   #7
mikeybinec

Win 7 Professional 32 bit
 
 

As stated above, gather your information from the DOS command ipconfig (no need for the /all switch) get your default gateway ip address and ping that puppy i.e. if you have a Linksys router, the default ip address for the default gateway ( a big word for your router) is 192.168.1.1

Here's the four things you should do in order

A) ping 127.0.0.1 this tests to make sure your IP/TCP stack is installed (network software)

B) ping your network interface card's IP address (gather this info with the ipconfig command)

C) Ping your default gateway (i.e. 192.168.1.1) This will tell you if you can ping your router

D) Now ping yahoo.com or google.com

You have stated that your other devices work good, so a bad router is definitely not the issue. (flakey routers have did me in a couple of times--it happens)

Also, when you ping google.com or whomever copy and paste the results in your reply

And for jokes do a tracert google.com

c:\tracert google.com

hth
My System SpecsSystem Spec
29 May 2015   #8
jamkid23

Windows 7 home Premium 64 bit
 
 

It happened earlier today; I followed your advice and this is what it said:

Quote   Quote: Originally Posted by jamkid23 View Post
:C:\Users\Jared>ipconfig /all
Windows IP Configuration

Host Name . . . . . . . . . . . . : Jared-PC Primary
Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.il.comcast.net.
Wireless LAN adapter Wireless Network Connection 10:
Connection-specific DNS Suffix . : hsd1.il.comcast.net.
Description . . . . . . . . . . . :

Belkin F5D8053 N Wireless USB Adapter #9
Physical Address. . . . . . . . . : 00-22-75-8E-4C-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7929:53c7:4451:55e6%42(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, May 29, 2015 3:05:44 PM
Lease Expires . . . . . . . . . . : Saturday, May 30, 2015 3:05:44 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 805315189
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-73-8A-1B-D0-27-88-D8-1E-5E
DNS Servers . . . . . . . . . . . : 75.75.75.75 75.75.76.76
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : D0-27-88-D8-1E-5E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {4D9A3F46-EC33-4D95-9DB8-42DE4F99B284}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.il.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP
Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0577640C-0805-405C-ADF0-5F9ECE20D9EC}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP
Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


C:\Users\Jared>ping 127.0.0.1
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time

C:\Users\Jared>
tracert google.com
Unable to resolve target system name google.com.

PInging 127 worked, but pinging anything else did not.
My System SpecsSystem Spec
29 May 2015   #9
mikeybinec

Win 7 Professional 32 bit
 
 

Well, your copy and paste is unreadable, (disable word wrap) but when you said that the TCP/IP stack was OK , but nothing else, then I have to pronounce your NIC dead.. You might want to uninstall it and try reinstalling it again. But to make sure, go to DOS again, type in ipconfig (don't do the ipconfig /all) and hit enter. Make sure you are pinging your NIC (network interface card) IP address, then ping the router aka default gateway

Here's mine:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\THE MAIN COMPUTER>ipconfig

Windows IP Configuration


Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : sd.cox.net
Link-local IPv6 Address . . . . . : fe80::584d:2204:4a70:c0f6%15
IPv4 Address. . . . . . . . . . . : 192.168.1.117
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1

In the above, my NIC address is 192.168.1.117 The default gateway, aka the router is 192.168.1.1

hth
My System SpecsSystem Spec
30 May 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

I don't see any ping to 192.168.1.105 (NIC IP) and 192.168.1.1(gateway). Just loopback and google.

Please include
ping 192.168.1.105
ping 192.168.1.1

as well in your next post.
My System SpecsSystem Spec
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