Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: WLAN "Connected to Internet" but can't browse

21 May 2015   #1
Derek5272

Windows 7 Ultimate 64bit
 
 
WLAN "Connected to Internet" but can't browse

I recently brought an unused Win7 PC home from work, and I am trying to get it connected wirelessly to my network. I plugged in a USB wireless adapter (which works in other PCs), and connected to the network. In the Sharing Center, it shows that it is connected to the internet, and I can ping websites successfully.

However, I can not browse the Internet or download Windows updates. Other wireless devices on the network have no issues, and everything works fine if I switch to a wired connection. I've tried switching between static and dynamic IPs, and manually set my router to allow the device (even though it says it automatically did so). I have even gone through BIOS settings to ensure nothing is interfering with WLAN connections.

I am running Windows update, as it is a fresh install, but I'm not hopeful that it will change anything as I have not required updates before when using this adapter in other PCs. Any pointers would be appreciated.

EDIT: Windows Update operation is not functioning whatsoever, even with an Ethernet connection.

EDIT2: TL;DR Unchecking "Automatically Detect Settings" in the LAN Settings corrected this issue.


My System SpecsSystem Spec
.
21 May 2015   #2
Ztruker

Windows 10 Pro X64
 
 

To collect IP configuration information easily, do the following:

Open a Elevated Command Prompt:

XP, Vista or Windows 7:

Click on the Start button and type cmd.
DO NOT press Enter or click Go.
Look at the upper part of the window and you will see cmd.exe.
Right click on it and select Run as Administrator.

Windows 8 or 8.1:

Press WIN + X to open Start context menu.
Select Command Prompt (Admin)​.

Paste the following into the Command Prompt window, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.


Also check to see if a Proxy has been setup and if so, remove it.


Open IE, click on Tools or the Gear icon at top right then Internet Connections.
Click on the Connections tab then the Lan Settings button.
My System SpecsSystem Spec
22 May 2015   #3
Derek5272

Windows 7 Ultimate 64bit
 
 

Sorry for the delay, here is the output from that command, first with Ethernet, second with WLAN.

Ethernet:
Quote:
Windows IP Configuration
Host Name . . . . . . . . . . . . : James-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hitronhub.home
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : hitronhub.home
Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-27-0E-26-63-D2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd00:bc4d:fb2c:a812:fdce:4b73:bbdd:4aa2(Preferred)
Temporary IPv6 Address. . . . . . : fd00:bc4d:fb2c:a812:d66:35d4:422d:19fe(Preferred)
Link-local IPv6 Address . . . . . : fe80::fdce:4b73:bbdd:4aa2%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.19(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, May 22, 2015 5:34:20 PM
Lease Expires . . . . . . . . . . : Friday, May 29, 2015 5:34:19 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 234891022
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-F0-6A-83-00-27-0E-26-63-D2
DNS Servers . . . . . . . . . . . : 64.59.184.13
64.59.190.242
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hitronhub.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hitronhub.home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=85ms TTL=50
Reply from 98.139.183.24: bytes=32 time=73ms TTL=50
Reply from 98.139.183.24: bytes=32 time=81ms TTL=50
Reply from 98.139.183.24: bytes=32 time=82ms TTL=50
Ping statistics for 98.139.183.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 73ms, Maximum = 85ms, Average = 80ms
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
IE5_UA_Backup_Flag REG_SZ 5.0
User Agent REG_SZ Mozilla/4.0 (compatible; MSIE 8.0; Win32)
EmailName REG_SZ User@
PrivDiscUiShown REG_DWORD 0x1
EnableHttp1_1 REG_DWORD 0x1
WarnOnIntranet REG_DWORD 0x1
MimeExclusionListForCache REG_SZ multipart/mixed multipart/x-mixed-replace multipart/x-byteranges
AutoConfigProxy REG_SZ wininet.dll
UseSchannelDirectly REG_BINARY 01000000
WarnOnPost REG_BINARY 01000000
UrlEncoding REG_DWORD 0x0
SecureProtocols REG_DWORD 0xa0
PrivacyAdvanced REG_DWORD 0x0
ZonesSecurityUpgrade REG_BINARY 9A0E6C644194D001
DisableCachingOfSSLPages REG_DWORD 0x0
WarnonZoneCrossing REG_DWORD 0x0
CertificateRevocation REG_DWORD 0x1
EnableNegotiate REG_DWORD 0x1
MigrateProxy REG_DWORD 0x1
ProxyEnable REG_DWORD 0x0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\CACHE
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Http Filters
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Lockdown_Zones
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Passport
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Wpad
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
WLAN:
Quote:
Windows IP Configuration
Host Name . . . . . . . . . . . . : James-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hitronhub.home
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : hitronhub.home
Description . . . . . . . . . . . : Realtek RTL8188CU Wireless LAN 802.11n USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-02-72-C3-9B-2C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : fd00:bc4d:fb2c:a812:746e:4649:d2:22ae(Preferred)
Temporary IPv6 Address. . . . . . : fd00:bc4d:fb2c:a812:a570:8a65:8b5e:7ab4(Preferred)
Link-local IPv6 Address . . . . . : fe80::746e:4649:d2:22ae%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.18(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, May 22, 2015 5:36:13 PM
Lease Expires . . . . . . . . . . : Friday, May 29, 2015 5:36:45 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 301990514
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-F0-6A-83-00-27-0E-26-63-D2
DNS Servers . . . . . . . . . . . : 64.59.184.13
64.59.190.242
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.hitronhub.home:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hitronhub.home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=96ms TTL=50
Reply from 98.139.183.24: bytes=32 time=89ms TTL=50
Reply from 98.139.183.24: bytes=32 time=100ms TTL=50
Reply from 98.139.183.24: bytes=32 time=80ms TTL=50
Ping statistics for 98.139.183.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 80ms, Maximum = 100ms, Average = 91ms
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
IE5_UA_Backup_Flag REG_SZ 5.0
User Agent REG_SZ Mozilla/4.0 (compatible; MSIE 8.0; Win32)
EmailName REG_SZ User@
PrivDiscUiShown REG_DWORD 0x1
EnableHttp1_1 REG_DWORD 0x1
WarnOnIntranet REG_DWORD 0x1
MimeExclusionListForCache REG_SZ multipart/mixed multipart/x-mixed-replace multipart/x-byteranges
AutoConfigProxy REG_SZ wininet.dll
UseSchannelDirectly REG_BINARY 01000000
WarnOnPost REG_BINARY 01000000
UrlEncoding REG_DWORD 0x0
SecureProtocols REG_DWORD 0xa0
PrivacyAdvanced REG_DWORD 0x0
ZonesSecurityUpgrade REG_BINARY 9A0E6C644194D001
DisableCachingOfSSLPages REG_DWORD 0x0
WarnonZoneCrossing REG_DWORD 0x0
CertificateRevocation REG_DWORD 0x1
EnableNegotiate REG_DWORD 0x1
MigrateProxy REG_DWORD 0x1
ProxyEnable REG_DWORD 0x0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\CACHE
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Http Filters
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Lockdown_Zones
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\P3P
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Passport
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Wpad
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones
EDIT: Attempted Windows Update again, it is now working, will update this post if WLAN is functioning correctly after updates have been installed.
My System SpecsSystem Spec
.

22 May 2015   #4
Ztruker

Windows 10 Pro X64
 
 

Both Ethernet and Wireless are working as both have a good IP and can ping yahoo.com.

Have you tried a different browser, like Firefox?

Did you check the proxy setting as I mentioned?
My System SpecsSystem Spec
22 May 2015   #5
Derek5272

Windows 7 Ultimate 64bit
 
 

There is no proxy set, and I have tried IE and Firefox.

EDIT: I just installed Steam, which is fully functional with the Ethernet connection. WLAN, however, can connect to the network and log in, but gives loading errors when attempting to browse the store.

EDIT2: Windows update finally completed, no improvement.

EDIT3: Not sure at which point this started happening, as I didn't specifically test it, but Google search works, including images and videos (thumbnails display, but I can not visit associated pages), in Chrome only. Maps and translate do not work, and none of these load in IE.
My System SpecsSystem Spec
22 May 2015   #6
Derek5272

Windows 7 Ultimate 64bit
 
 

SOLVED

Unchecked "Automatically Detect Settings" in the LAN settings tab and pages started loading.
My System SpecsSystem Spec
23 May 2015   #7
Ztruker

Windows 10 Pro X64
 
 

Strange, but if it works, who cares.
My System SpecsSystem Spec
24 May 2015   #8
meiiyeiinz

windows 7 Ultimate x32
 
 

Quote   Quote: Originally Posted by Ztruker View Post
Strange, but if it works, who cares.
can you help me sir? regarding same problem. but pinging from wireless has no reply. and shows disconnected
My System SpecsSystem Spec
24 May 2015   #9
Ztruker

Windows 10 Pro X64
 
 

Follow my directions in post #2 please.
My System SpecsSystem Spec
25 May 2015   #10
GokAy

Windows 7 Ultimate x64 SP1
 
 

Quote   Quote: Originally Posted by Ztruker View Post
Paste the following into the Command Prompt window, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.
Hey Ztruker, may I use this command in troubleshooting for people here on SevenForums? It looks real neat.

Thanks
Gokhan
My System SpecsSystem Spec
Reply

 WLAN "Connected to Internet" but can't browse




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Internet working fine, but windows says "Not connected"
Hi, I seem to have a little problem for some time now, I didn't care much about it at the beginning but now it got somewhat sever. So, at some point both my wireless and cable network started showing a not connected icon even though they were connected and Internet worked all fine. So of course I...
Network & Sharing
Connected, but stuck "identifying" with no internet access
Hi there! My compaq laptop has mysteriously change settings or something (read: one of my children probably screwed with something). I have a wireless router and modem (iPad, phones, etc. are all connecting just fine). It tells me I am currently connected to my wireless network connection, but then...
Network & Sharing
How to default to "Browse Folders" on "Save as.."
Whenever I perform a "Save As..." or a "Save File" (e.g. with an email attachment), the pop-up save menu always defaults to NOT displaying the navigation pane(s) showing the existing folders/files in the target folder - see thumbnail below left. To view the folder tree and folder/file list (see...
General Discussion
Laptop losses internet access, but says "connected" to wireless router
I bought a Cisco Valet M10 wireless router a few days ago and I have been having issues where my laptop says that it is connected to network and it shows maximum strength signal, but underneath the network name it says "No internet access". I have already contacted Cisco several times and also HP,...
Network & Sharing
Lost Internet Connectivity; Connected to "Unidentified Network"
I had Win7 32-bit running on a Dell PC. About one week ago, I noticed Internet connectivity was gone and that there was "limited connectivity" as I was now connected to an "unidentified network". The other systems on the network are still connected and working perfect; the problem is isolated to...
Network & Sharing
The message: " No internet access" The fact: connected
I use Windows 7 RC at work. I connect to the internet over company LAN with static IP and manualy inserted DNS. My internet connection is OK, everything works, but there is a yellow triangle in the connection icon in tray. If I put the cursor over it, I can read: "Network No internet access" I...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App