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Windows 7: No Internet access for wireless devices

24 May 2015   #21
meiiyeiinz

windows 7 Ultimate x32
 
 

This is what i've got without connection



Quote:
C:\Windows\system32>ipconfig -all

Windows IP Configuration

Host Name . . . . . . . . . . . . : workstation
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : domain.name

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : domain.name
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 14-DA-E9-6E-5A-F8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::95a5:c0f3:4f00:5461%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, May 24, 2015 5:08:04 AM
Lease Expires . . . . . . . . . . : Sunday, May 24, 2015 7:08:04 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 236247785
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-F8-B5-1D-14-DA-E9-6E-5A-F8

DNS Servers . . . . . . . . . . . : 114.108.193.201
114.108.195.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.domain.name:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : domain.name
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>


Quote:

C:\Windows\system32>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=2ms TTL=30
Reply from 192.168.1.1: bytes=32 time=1ms TTL=30
Reply from 192.168.1.1: bytes=32 time=1ms TTL=30
Reply from 192.168.1.1: bytes=32 time=1ms TTL=30

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms

C:\Windows\system32>ping 173.194.113.72

Pinging 173.194.113.72 with 32 bytes of data:
Request timed out.
Reply from 192.168.1.2: Destination host unreachable.
Request timed out.
Request timed out.

Ping statistics for 173.194.113.72:
Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

C:\Windows\system32>nslookup -www.google.com
*** Invalid option: Google
DNS request timed out.
timeout was 2 seconds.
Default Server: UnKnown
Address: 114.108.193.201

>

the dhcp settings is still the same. anyway do you use TV7?


My System SpecsSystem Spec
.
24 May 2015   #22
GokAy

Windows 7 Ultimate x64 SP1
 
 

Yes I have Team Viewer. But version 10. PM details if you wish so.
My System SpecsSystem Spec
24 May 2015   #23
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

couple of things you can try.

In your other post the last screenshot try ticking allow Web.
The other regarding password security set to WPA2 not wpa/wpa2 mixed

Roy
My System SpecsSystem Spec
.

24 May 2015   #24
GokAy

Windows 7 Ultimate x64 SP1
 
 

Tried lots of things with TeamViewer. Seems as if the router is not routing the clients when they get configuration from DHCP. All devices including wireless gained access to the Internet as soon as was given a static IP. Adviced to take the router to the shop.
My System SpecsSystem Spec
24 May 2015   #25
UsernameIssues

W7 Pro SP1 64bit
 
 

Just some observations:

If I am understanding your setup correctly, you have a router (192.168.1.1) and you have a separate modem (which is probably using 192.168.1.254 on the Local Area Network side).

According to post #21, the router is telling DHCP enabled clients that the Default Gateway is 192.168.1.254.

Code:
Default Gateway . . . . . . . . . : 192.168.1.254
You are only able to surf to websites if you manually change the Default Gateway and (or?) DNS to 192.168.1.1.

Also (for what it is worth), the two DNS IP addresses shown in post #21 (114.108.193.201 & 114.108.195.1) do not respond to DNS queries for me. However, some Internet Service Providers restrict DNS replies to their geographic region.

If you can surf to 192.168.1.254 and you see the user interface for managing the modem, then 192.168.1.254 should probably be removed from your router's IP Pool Range (see posts #16).
My System SpecsSystem Spec
24 May 2015   #26
GokAy

Windows 7 Ultimate x64 SP1
 
 

192.168.1.254 was miss-configured, I corrected that. The router gets WAN IP from ISP DHCP server.

And ISP DNS works too. The static configuration had DNS as 192.168.1.1 (same as router DHCP setting) and no problem with access.

Furthermore, as soon as we changed IP to automatic, we couldn't get any ping to router WAN port (works alright with static IP).

Also, configured DHCP to exclude 192.168.1.1 (it was listed in IP pool initially).
My System SpecsSystem Spec
24 May 2015   #27
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by GokAy View Post
192.168.1.254 was miss-configured, I corrected that....
After correcting that, does a DHCP client get assigned a Default Gateway and DNS of 192.168.1.1?


Quote   Quote: Originally Posted by GokAy View Post
...The router gets WAN IP from ISP DHCP server....
Okay, but what is the LAN side IP for the modem? 192.168.1.254? What IP address does the OP have to surf to to manage the modem?
My System SpecsSystem Spec
24 May 2015   #28
GokAy

Windows 7 Ultimate x64 SP1
 
 

LAN IP was 192.168.1.1 - I didn't change that, used this to manage router.

DHCP clients (LAN and wireless) all got the correct settings. No APIPA, correct gateway/DNS. They could ping 192.168.1.1 but not WAN IP (timed out).
My System SpecsSystem Spec
24 May 2015   #29
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by GokAy View Post
LAN IP was 192.168.1.1 - I didn't change that, used this to manage router.....
Yes, I understand that the router's user interface can be reached via 192.168.1.1. But can the modem's user interface be reached from the LAN side of the router? Perhaps not and maybe it does not matter. I'm just trying to understand the setup. Thanks for your patience.

In a screenshot in the other thread, there is a gateway IP of 10.27.48.1 for the router's WAN side. That seems to indicate that there is another NAT device between the router and the internet. Maybe the modem is doing that NAT or maybe some other device upstream.

The setup could be:
internet facing IP address on the WAN side of the modem
modem doing NAT
modem's private IP of 10.27.48.1 on the LAN side of the modem

10.27.48.??? IP address on the WAN side of the router
router doing NAT
router's private IP of 192.168.1.1 on the LAN side of the router


But you mentioned that the router gets its WAN IP from the ISP DHCP server. I'm not sure how that can happen if the modem (or some other device) is doing NAT. Maybe I'm not understanding what the screenshot in that other thread is telling me.

Anyway, you are probably correct about the router being bad. Being behind a double NAT should still work.
My System SpecsSystem Spec
24 May 2015   #30
GokAy

Windows 7 Ultimate x64 SP1
 
 

Oh, yes it's 10.x.x.x my mistake to call it Internet IP, indeed it is private.

I didn't try to connect to modem interface. Didn't think it would be relevant as you could get out with static IP.

However, I believe that WAN IP is from ISP directly (who gives such a network ID when both routers and modems usually use 192.168.0-1) and (assumption) modem is in bridge mode. Maybe we can ask about this to OP when he returns. I doubt he would even need to modify anything in the router menus to get Internet access, should just work out of the box.
My System SpecsSystem Spec
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 No Internet access for wireless devices




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