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Windows 7: New FIOS router will not stay connected to my desktop

06 Jun 2015   #1
epsetin26

Windows & premium
 
 
New FIOS router will not stay connected to my desktop

I got a new Gateway router from FIOS. The connection keeps dropping on my desktop. It works for all of my wireless devices. My old router still works when I reconnected it. The connection to the desktop keeps timing out. Thanks.


My System SpecsSystem Spec
.
07 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Does it connect at all?

Are the IP settings automatic?

run in cmd: ipconfig -all
paste results for LAN
My System SpecsSystem Spec
07 Jun 2015   #3
epsetin26

Windows & premium
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\owner> ipconfig -all

Windows IP Configuration

Host Name . . . . . . . . . . . . : owner-HP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : fios-router.home

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : fios-router.home
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 64-31-50-29-E5-12
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::88be:49bf:829c:9e46%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, June 06, 2015 11:25:34 AM
Lease Expires . . . . . . . . . . : Monday, June 08, 2015 8:26:54 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 308556112
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-34-C6-2E-64-31-50-29-E5-12

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.fios-router.home:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5cf2:8c15:473:278e:3f57:fef5(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::473:278e:3f57:fef5%18(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\owner>
My System SpecsSystem Spec
.

07 Jun 2015   #4
epsetin26

Windows & premium
 
 

Forgot to say it connects and then disconnects (times out) every few minutes. Verizon was unable to help me. They sent me a new router but that did not help. They can't figure out why the old router works and the new router does not. It works for all of my wireless devices in the house just not the desktop it is attached to via ethernet cable. Thank you.
My System SpecsSystem Spec
07 Jun 2015   #5
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you disable IPv6 in LAN properties? Need to uncheck it in the list.
If doesn't help, see if it happens in Safe Mode with Networking.
My System SpecsSystem Spec
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 New FIOS router will not stay connected to my desktop




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