New
#21
Here are your four troubleshooting tools that you do in order in the dos command box:
a) ping 127.0.0.1 did you get replies? this makes sure your tcp/ip stack is installed. same as an earlier post about the netsh ip blah blah blah
b) type ipconfig and hit enter. What is your network interface card's IP address? Ping it and make sure it's working
c) Also in ipconfig is the default gateway (router, or isp cable modem, i.e.) ping that address. did you get replies?
d) If all above are good, now ping google.com or yahoo.com
I can tell you this--about 70% of network issues are layer 1 related--i.e. bad ethernet cable, bad wireless nic