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Windows 7: Internet Frequent Disconnection problem..

30 Jun 2015   #1
jenijens

Windows 7 Ultimate x64
 
 
Internet Frequent Disconnection problem..

I have a windows 7 based HP laptop. I have kaspersky installed and scans regularly for viruses. Right now I have an issue with internet and I am pretty sure it is not a virus. For about a week now, my computer is losing internet connection frequently. I am getting Wifi in my iPad without any issues. So I guess internet service provided by ABC communications has nothing to do with the problem. It works for a random amount of time without issues and then issue arise. Most of the time, it reconnects soon enough, but these interruptions are affecting my work. I tried troubleshooting steps, changing cables and restoring OS. Nothing solves the issue. Is it because of a faulty modem/router, network adapter or anything else. I want to have an idea before contacting the internet service provider with the issue. Any suggestions will be helpful.


My System SpecsSystem Spec
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30 Jun 2015   #2
GokAy

Windows 7 Ultimate x64 SP1
 
 

Can you elaborate how you restored OS please?

Try loading defaults in BIOS (either first screen or exit menu).
Try run in cmd: netsh winsock reset

Scan with Malwarebytes Anti-Malware free.
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 Internet Frequent Disconnection problem..




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